My 8-step process opened up to me late last week. Per the guide however, the truck was just coming off the production line and no rush to complete the 8-steps. Then, Tuesday after the holiday, got a call from El Segundo that the truck was going through final inspection and ready for delivery this week. If I wanted to drive down there, could have picked it up this week. I opted for the home delivery instead on Tuesday. Was only a 3 day difference
So clearly the guide's information was outdated. Once El Segundo called, I went in and completed the 8 steps in about 15 minutes. All 8 steps are shown as complete. Delivery date has been scheduled. If your truck is still in Illinois, then you likely won't be able to complete all 8-steps. Delivery date needs to be set before they'll let you finish it. I've read that they only open the 8-step process when the truck is within a week or two of delivery. So, if you already have them, be ready, because your guide may also be working off of outdated info. Truck might already be in California. The delivery location will reach out to you when its arrived.
And I did the same thing. They called me a few weeks ago that my number was up and to complete my configuration. Then he looked around for other options that might be available sooner. Apparently, that's only offered once your truck is ready to go into production. Thus not everyone with a reservation can call to search for a truck that might be available. I went from an Adventure Package truck to a Launch Edition. They searched for something in California already, but nothing that suited my preferences was available at that time. A whole lot of Launch Green and Blue trucks available. I think a lot of people didn't realize they could change their color when ordering the Launch Edition in the early days. He did find one that was apparently just coming off the production line that was close and switched me to that particular truck. They searched for something in California already, but nothing that suited my preferences was available at that time. A whole lot of Launch Green and Blue trucks available. I think a lot of people didn't realize they could change their color when ordering the Launch Edition in the early days. He did find one that was apparently just coming off the production line that was close and switched me to that particular truck. Assuming, trucks that were built and orders cancelled, thus are now unspoken for. Got locked into the new configuration about two and a half weeks ago. Took about a week and a half for my VIN number to get published to my account, which was also the same date the 8-step process opened up. Delivery is now scheduled for next week.
If your 8-steps disappeared, that means the truck you originally had coming is now back in the pool and will have to wait for whatever Truck you get assigned to. In this case, time wise, sounds like it might have been a step backwards. If you had the 8-step process opened, you were likely within a 2 week window of that truck coming. Stay on top of your guide to get reassigned to another VIN number ASAP. Might be too late, but if time is of importance to you, might ask him/her if you can get put back on your original truck? Probably already reassigned though.
Would check with your guide to see if you got assigned to the Launch Edition. Hopefully, by him/her removing your original configuration, means you already got assigned to the new truck. If that truck is in California already, then you could likely take delivery in the next week or so. The Launch Edition had a few perks included, so my price actually came down a little bit with more options added. So even if you are delayed, probably worth the extra wait.
It's good that your account says configuration confirmed. Does it say for a Launch Edition? If so, then that means one way or the other, you will get a Launch Edition and, at worst, are in line for one of the next trucks off the production line. The unknown is if you got assigned to the existing truck he/she referred to. If not, then you'll get one of the next ones off the line. If it's the latter, then you're about 4-5 weeks out. If its the former, then you're about a week, two at most, away from delivery.
Hope all that helps.