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I had tried following the instructions on the Lightning forums, MME forum, and FB to pull the VIN# from my Ford Account reservation page with a Build Date. I don't know why my VIN# wasn't showing up in the same places as the screenshots shown by other Lightning reservists.

But, I was unsuccessful at finding the VIN# in the standard places everyone was finding theirs. It was easy to find my Order Number in the data but was coming up blank on the VIN#.

I kept tinkering around and finally found my VIN# in the Browser Developer tools like everyone else. Just a slightly different area for me. This might also help someone find their VIN if the standard way shows up nothing.

  • Firefox
  • Login to your Ford.com/ MY ACCOUNT/ go into your Lightning "Reservation & Orders" page
  • Click "View" to see your Lightning's configuration info "YOUR ORDER"
  • Make sure your Lightning is "Scheduled for Production" with a build date "Week of #/##/2022".
  • [F12] to go into Firefox the browser's "Developer Tools"
  • My Firefox Developer Tools shows up on the bottom half of the main browser window. In some cases, it may take the right side of the browser window.
  • In the Developer Tools larger window, select the [Network] tab and also the [XHR] tab on the upper rows of the Developer Tools window.
  • Click inside the Browser window Ford page and press [F5] for Firefox to refresh the browser page. Refreshing the "YOUR ORDER" web page will load up data into the Developer Tools window below.
  • On the upper bars of the Developer Tools window, there is a picture drawing of a tiny funnel "FILTER" for you you to input your Order Number ########. Enter only the numbers.
  • You'll probably get 2-3 hits in the filter results window below, look for the columns [Type] JSON/ highlight that specific record.
  • When you highlight that filter result a smaller window will show itself to the side.
  • In the smaller side window [Headers] tab is probably highlighted, click the [Response] tab and data will cache in the smaller window
  • Click the "Raw" slider switch to show the raw data. This is the final step that allowed me to see my VIN#.
  • Go and click in the smaller cache window results and highlight all the data [CTRL]+"A"
  • Open a Word or Notepad document, Paste [CTRL] + "V" all the data into the text document.
  • In the Word or Notepad Search for "1FTV" (the first letter is a number one), in my search results, My Lightning VIN# was very near the top of the data dump.
  • My VIN data looked like this: "catalogId":"WANAB-TFD-2022-F-150","vin":"1FTVW1EL1NWG05xxx"
This is great. Thanks! I found my VIN thanks to your trick, however, when I go to the order tracking page, it says my order # is incorrect. Not my VIN but my order #. Odd because it is pretty clearly stated as an 8-digit order # on my Ford Manage Orders page. I have an assigned production week of 08/08/2022. Any idea why my order # would appear invalid?
 

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2020 Tesla Model Y LR+; 1976 Ford F100 SB; 2022 Lightning Lariat ordered 4/28/22
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78 Posts
This is great. Thanks! I found my VIN thanks to your trick, however, when I go to the order tracking page, it says my order # is incorrect. Not my VIN but my order #. Odd because it is pretty clearly stated as an 8-digit order # on my Ford Manage Orders page. I have an assigned production week of 08/08/2022. Any idea why my order # would appear invalid?
I believe it’s the 4-digit order number you need to use for that. Call your sales rep and they can provide it. I have the same production week and it’s too early to get much out of that page, yet. We just hurry up and wait.
 

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Lightning XLT- Wave 2-Build 5/30
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26 Posts
This is great. Thanks! I found my VIN thanks to your trick, however, when I go to the order tracking page, it says my order # is incorrect. Not my VIN but my order #. Odd because it is pretty clearly stated as an 8-digit order # on my Ford Manage Orders page. I have an assigned production week of 08/08/2022. Any idea why my order # would appear invalid?
That would be your 4 digit Dealership Lightning Order number.

It's not a number that you can get from FordMoCo.

Call your Dealership to get your unique Lightning Order number from them.

If you've got a Buyers Order sheet from your Dealership, the 4 digit # will on there.
 

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2021 Mustang Mach E First Edition, 2016 Nissan Leaf, 2003 Toyota Tacoma, F-150 Lightning Lariat ER
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3,786 Posts
Discussion Starter · #45 ·
This is great. Thanks! I found my VIN thanks to your trick, however, when I go to the order tracking page, it says my order # is incorrect. Not my VIN but my order #. Odd because it is pretty clearly stated as an 8-digit order # on my Ford Manage Orders page. I have an assigned production week of 08/08/2022. Any idea why my order # would appear invalid?
The order number for that page is the 4 digit WEBDO number you will find on your window sticker.
See Tracking Your Truck Through Build and Delivery
 

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2021 Mustang Mach E First Edition, 2016 Nissan Leaf, 2003 Toyota Tacoma, F-150 Lightning Lariat ER
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Discussion Starter · #47 ·
FYI the Palsapp site has been updated, apparently on Friday night, to completely delete (not just hide) the search area (there's a comment in the source saying it was removed), so that path is no longer available.
Based on my experience with Palsapp during my Mustang Mach E's delivery, that is no loss. It was quite inaccurate when compared against Vehicle Visibility and wasn't updated to say it was on its way to the dealer until after I had it home.
 

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shop.ford.com/vehicleordertracking is acting up for me - anyone else experienced this?
It worked fine a few days ago and I got my window sticker as well. But now after entering my order and VIN it just resets the form to the beginning. It returns no information.
If I enter a buddy’s VIN it works.
So somehow it’s specific to my VIN.
 

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shop.ford.com/vehicleordertracking is acting up for me - anyone else experienced this?
It worked fine a few days ago and I got my window sticker as well. But now after entering my order and VIN it just resets the form to the beginning. It returns no information.
If I enter a buddy’s VIN it works.
So somehow it’s specific to my VIN.
I’m actually experiencing the same issue but today is my blend date. So I’m assuming it’s because changes are coming and that’s a good thing!
 

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2021 Mustang Mach E First Edition, 2016 Nissan Leaf, 2003 Toyota Tacoma, F-150 Lightning Lariat ER
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Discussion Starter · #51 ·
Canadian Track Your Vehicle (shop.ford.ca) doesn’t seem to be working today - just keeps bouncing back to the data entry screen when I enter Order # and VIN
I’ve been getting the same on this tracker today in the US as well.
 

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2021 Mustang Mach E First Edition, 2016 Nissan Leaf, 2003 Toyota Tacoma, F-150 Lightning Lariat ER
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Discussion Starter · #53 ·

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Same here, order tracking page with correct order# and VIN just reloads the same page...
the shop.ford.com tracking site has been problematic for a few weeks now. It can depend on browser, local DNS, ad blocking configuration, phase of the moon... some folks have success with a Guest profile or InPrivate/InCognito, some folks have it work on their phones but not their desktops or vice-versa... in my case I know that my home network somehow breaks it but if I do it with a guest profile at another location, or on my phone not on Wi-Fi, that it generally comes up. Not right now, of course, because that would be too easy.

ordertrack.app works though.
 

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the shop.ford.com tracking site has been problematic for a few weeks now. It can depend on browser, local DNS, ad blocking configuration, phase of the moon... some folks have success with a Guest profile or InPrivate/InCognito, some folks have it work on their phones but not their desktops or vice-versa... in my case I know that my home network somehow breaks it but if I do it with a guest profile at another location, or on my phone not on Wi-Fi, that it generally comes up. Not right now, of course, because that would be too easy.

ordertrack.app works though.
Thanks for that. Chrome=Fail, Edge=Fail, Firefox in Private mode worked AFTER I submitted my info and reloaded the page. Looks like mine went In Production on 6/9
 

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I had tried following the instructions on the Lightning forums, MME forum, and FB to pull the VIN# from my Ford Account reservation page with a Build Date. I don't know why my VIN# wasn't showing up in the same places as the screenshots shown by other Lightning reservists.

But, I was unsuccessful at finding the VIN# in the standard places everyone was finding theirs. It was easy to find my Order Number in the data but was coming up blank on the VIN#.

I kept tinkering around and finally found my VIN# in the Browser Developer tools like everyone else. Just a slightly different area for me. This might also help someone find their VIN if the standard way shows up nothing.

  • Firefox
  • Login to your Ford.com/ MY ACCOUNT/ go into your Lightning "Reservation & Orders" page
  • Click "View" to see your Lightning's configuration info "YOUR ORDER"
  • Make sure your Lightning is "Scheduled for Production" with a build date "Week of #/##/2022".
  • [F12] to go into Firefox the browser's "Developer Tools"
  • My Firefox Developer Tools shows up on the bottom half of the main browser window. In some cases, it may take the right side of the browser window.
  • In the Developer Tools larger window, select the [Network] tab and also the [XHR] tab on the upper rows of the Developer Tools window.
  • Click inside the Browser window Ford page and press [F5] for Firefox to refresh the browser page. Refreshing the "YOUR ORDER" web page will load up data into the Developer Tools window below.
  • On the upper bars of the Developer Tools window, there is a picture drawing of a tiny funnel "FILTER" for you you to input your Order Number ########. Enter only the numbers.
  • You'll probably get 2-3 hits in the filter results window below, look for the columns [Type] JSON/ highlight that specific record.
  • When you highlight that filter result a smaller window will show itself to the side.
  • In the smaller side window [Headers] tab is probably highlighted, click the [Response] tab and data will cache in the smaller window
  • Click the "Raw" slider switch to show the raw data. This is the final step that allowed me to see my VIN#.
  • Go and click in the smaller cache window results and highlight all the data [CTRL]+"A"
  • Open a Word or Notepad document, Paste [CTRL] + "V" all the data into the text document.
  • In the Word or Notepad Search for "1FTV" (the first letter is a number one), in my search results, My Lightning VIN# was very near the top of the data dump.
  • My VIN data looked like this: "catalogId":"WANAB-TFD-2022-F-150","vin":"1FTVW1EL1NWG05xxx"
  • ninjavan
Hi all,

Sorry if this has been previously covered, but is there a way for UK customers to track the progress of their order? I have been given an October build slot for a CT turbo and told to expect the car at the end of November. Without constantly hassling the dealer for updates I wondered if there was a way to track the progress / know that my build has been locked etc?

Thanks.
 

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Thanks for that. Chrome=Fail, Edge=Fail, Firefox in Private mode worked AFTER I submitted my info and reloaded the page. Looks like mine went In Production on 6/9
I just tried the site in Edge on my home network and it worked today. I have no idea what they are doing. 🤣

but I'm hopeful this means they eventually found some kind of issue and it's corrected for real now.
 

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Got the, time to work with your dealer email today that other people have said comes when the truck arrives at dealership. Emailed dealer, they said they got their demo truck today but nothing else. You can bet we are going to head over there to check the vin on their demo asap :)
Welp yes this was our truck, not their demo. We went by this evening and checked the vin. Not sure if honest mistake or them trying to pull something but either way we will finalize purchase tomorrow since we weren't quite prepared since we were supposedly just looking at the demo vehicle
 
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