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SunRun install debacle

2540 Views 9 Replies 8 Participants Last post by  ksjohnson95
SunRun has visited my house five times to take pictures for the charge station pro installation. So inefficient. Just send an electrician and figure out what needs to be done! The charging station has been sitting on my porch for over a month.
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Unfortunately I agree completely. I had a great first experience in talking to their sales department and had a site visit in less than a week (on 10/31). Know that my truck was coming in late December I THOUGHT I was in good shape but I've now sent more than 10 emails to 3 different people and have NO ANSWERS or expectations in terms of if/when/how much etc.
Insanely frustrating. Must be great to be in a position where customer experience doesn't matter.....
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