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Discussion Starter · #1 ·
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Has anyone had their “Home Integration System” installed or at least have a scheduled install date from SunRun. OR has anyone from a state that SunRun does not service, actually ordered the Home Integration System? If so what is your expected ship date or do you already have the components?
 

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I called Sunrun and it was a dud. They don't service PA and the rep pointed me to their website for more info. I tried to fill out the form to get the home integration system but it didn't recognize my order number and the response indicated they wouldn't recognize it until delivery is scheduled.

I have a May 9 (this week) scheduled build.
 

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They call EVERY FRIGGEN MORNING and DON'T LEAVE A MESSGE! My goodness. A bit annoying.

Call and leave me a message. I'm one, that BEFORE I spend thousands upon thousands of dollars on rewiring my home and installing a charger, I want to actually take delivery of my Truck first. Until the truck is mine and in my driveway, who knows what could happen. Vehicle could get damaged in transport. Vehicle could not run upon delivery. Vehicle could not be what I expected once I actually see and drive it. Dealer could change their mind about selling it to me or could add some "fine print" I don't agree with when I'm there ready to sign papers. etc, etc, etc. Any host of reasons could result in my not actually getting the truck, then would have spent thousands of dollars for nothing. I have a NEMA-50 outlet that will work just fine for the first few weeks of ownership. If you have a dryer plug in your house, that will offer a decent charging rate as well.

I'll pony up for the installed charger and necessary wiring once I'm ready, which means having the truck in my driveway.
 

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Has anyone had their “Home Integration System” installed or at least have a scheduled install date from SunRun. OR has anyone from a state that SunRun does not service, actually ordered the Home Integration System? If so what is your expected ship date or do you already have the components?
SunRun is unable to make a quote for 3 weeks now. I was the very first person in the Houston, Texas area to be surveyed for the F-150 Lighting equipment according to SunRun. I think it is because I told them I didn't want solar and that is when everything stopped. No returned calls or emails, just limbo. I forced the issue and the response was they are swamped and have IT issues. This is not true seeing all the other SunRun quotes out on the internet. I have a Lightning on Ramp59 and any day it will be on a UP train. I did get a local contractor to survey and bid the project. Took them only one day for the quote. But the price of wire is at market price if and when I choose that route. Cable is only getting more expensive. I'll give SunRun a full month to finish the quote. But I feel I'm at the bottom of their to do list but because I'm not installing 50K+ of solar.
 

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Discussion Starter · #5 ·
SunRun is unable to make a quote for 3 weeks now. I was the very first person in the Houston, Texas area to be surveyed for the F-150 Lighting equipment according to SunRun. I think it is because I told them I didn't want solar and that is when everything stopped. No returned calls or emails, just limbo. I forced the issue and the response was they are swamped and have IT issues. This is not true seeing all the other SunRun quotes out on the internet. I have a Lightning on Ramp59 and any day it will be on a UP train. I did get a local contractor to survey and bid the project. Took them only one day for the quote. But the price of wire is at market price if and when I choose that route. Cable is only getting more expensive. I'll give SunRun a full month to finish the quote. But I feel I'm at the bottom of their to do list but because I'm not installing 50K+ of solar.
You could try to order the Home Integration system directly from AEE Express as I did but not sure theres any benefit from doing that if shipping date is Nov. 1st and I got a confirmation email from Sunrun saying that is an accurate expect ship date and the rep said they didn’t see any available global inventory at this time. I’m confused as to why this system is going to be so hard to get in the first year. If there is barely 20K trucks getting built this year and probably less than 25% of them will have owners interested in paying an additional $4k for the back up power, you would think the ones that are interested and trying to buy early, could secure one….
 
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