SunRun is unable to make a quote for 3 weeks now. I was the very first person in the Houston, Texas area to be surveyed for the F-150 Lighting equipment according to SunRun. I think it is because I told them I didn't want solar and that is when everything stopped. No returned calls or emails, just limbo. I forced the issue and the response was they are swamped and have IT issues. This is not true seeing all the other SunRun quotes out on the internet. I have a Lightning on Ramp59 and any day it will be on a UP train. I did get a local contractor to survey and bid the project. Took them only one day for the quote. But the price of wire is at market price if and when I choose that route. Cable is only getting more expensive. I'll give SunRun a full month to finish the quote. But I feel I'm at the bottom of their to do list but because I'm not installing 50K+ of solar.
You could try to order the Home Integration system directly from AEE Express as I did but not sure theres any benefit from doing that if shipping date is Nov. 1st and I got a confirmation email from Sunrun saying that is an accurate expect ship date and the rep said they didn’t see any available global inventory at this time. I’m confused as to why this system is going to be so hard to get in the first year. If there is barely 20K trucks getting built this year and probably less than 25% of them will have owners interested in paying an additional $4k for the back up power, you would think the ones that are interested and trying to buy early, could secure one….
I just talked to Sunrun yesterday after waiting a few weeks. They wanted me to send them my electric bill since I have a slight interest in adding to my current solar. They scheduled the survey for Wednesday since they don’t have weekend appointments and no evening appointments for that matter. I told my sales person that I am going to pass on the home integration since I am thinking about adding batteries to my system and his tone completely changed and really started to turn into that “used car salesman”. When I asked what the benefit would be to add the integration if I have batteries his response was “don’t you want to use all the benefits of your new truck?” I will at least get the quote from them however if it’s to high I will go with a local certified electrician to install the pro charger and get bids to upgrade my system. I have a feeling Sunrun is going to use this opportunity to upsell as much as they can to Lightning owners.
Most people, unless you have a very recently built home, will require a new main panel. So the cost will be significantly higher than just the $4,000 base cost. If you're electrical panel is not in the garage or immediately adjacent, running the property cable (a very thick one) from the box to the garage can also be costly. That thick a#[email protected] wire is not cheap, especially if you need 100+ feet worth of it. So yes, I can easily see the cost escalating into the $8,000+ range for a large number of buyers. You're paying for more than just being able to charge your truck at that point. But, for those considering solar or home backup systems, then the changes should be applicable to those, but that's more where your cost is coming from, making the home compatible for solar or a backup generator, etc.
I have a newly renovated house with a new panel and they were aware when they gave the estimate. The site survey was completed last week and no updates from them yet.
Sales folks are gonna try to sell. I agree that I would not install this before taking delivery, but there are a lot of people with the means do it who want IBP available when they bring their truck home. I think there will be standards-based competition in the future.
I am in California and already have Tesla Solar with a battery. Sunrun came out to do the initial walkthru about 2 weeks ago and not a peep from them. I would guess that since I am not buying their solar panels, I have been put on bottom of the list. Well, I will just have to hire my own licensed electrician and provide a bad review to the Sunrun people if I dont hear soon. My truck is being build right now and I am gonna need that charger ready to go.
Will you be installing the Home integration system or just the charger?
I really can't justify the $4000 cost when I already have a battery back up system in my home so for me, just the charger.
They did my site survey on Wednesday and called yesterday and said they need to come out for another site survey because they missed some info. I bought my house brand new 8 years ago so I’m curious what they may have missed. They will be out next Saturday so I guess I will know sometime after that.
When you talk to them again, ask them what inverter options are available for the Home integration system, even if you are only interested in having the charger installed. I just want to see what they are offering customers who are getting the HIS with or without solar installs too in states that they service. I feel like SunRun is basically pushing everyone that is not getting a solar install, to the back of the list and if you are not in a state they service you are getting the “left-over” products. Really stinks
