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Discussion Starter · #1 ·
So got this email to contact SunRun today...
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If you opt for just getting the charger installed it's $1650.00
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If you try to get the home integration system that allows the F-150 to power your house it jumps to 109,000k.
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Ummm, its gonna be charger only for this guy, unless there is some kind rebate/assistance for the H.I.S.
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So is the $1650 just the installation cost for the charger?
I did not go a review the Sunrun charge for this, but for the new folks interested in Fargo Charge Station Pro charger only installation (like me; I could care less about backup power):

1. You don't need to use Sunrun provided you are fine getting your charger after delivery. You will probably do much better with a local electrician.
2. Your cost will largely depend on how many amps you want to draw. For many folks, drawing at the full 80 amps will require significant service upgrades at your home. However, the charger can be set to lower amp draws which would likely lower the cost of installation.

If you are you new to EVs, I'd strongly suggest finding a trusted electrician, provide the charge station pro specs, and get an idea of what your costs will be for what you want.
 

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Spoke with Sunrun today, and recounting here. Some info is regional-specific, but gets you in the ballpark. I’m in central Texas.

Below addresses in turn two different elements of the whole thing: the basic charger installation, vs the separate home-generator related equipment.

To not bury the lead for without solar power: all the expenses, equipment, etc., below is “free” from Sunrun if you also do a concurrent solar installation with Sunrun. You’ll see that comes to about $10K of “free.” I already have a 21kw solar system, so for me all this is now additive cost to the truck.

BTW, all these costs might keep me from completing the vehicle purchase. I assume I’ll end up needing a bigger panel before ever getting to the “normal” costs below. Since the generation capability was a big draw to my purchase of the Lightning, it’s discouraging to learn that might take an additional $10K+ of home equipment to achieve. Maybe up to $15K? I hear the new panel could be very pricey.

Here’s the break-down:
  • When I called the number included in the Sunrun email, the person who answered had all my information automatically (name, address, number, etc.) - answer the call by name.

  • As an overall matter, the two people I talked with were still working from uncertain scripts. I was told they only started fielding these calls yesterday or day before. Everything still pretty fluid and notional.

  • They want to see most recent power bill.

  • First contact guy obviously started down path of assessing my solar capabilities (asking roof type, etc.) - I cut him off, so got transferred to ‘electrification specialist.’
  • Charger Installation requires an 80amp breaker with sufficient panel space. They’ll need to assess my panel to see whether that’s an additional preparatory step/cost.

  • With Ford, when you purchase the “extended-range” Lightning the ER package includes the charger itself (though note that the ER option is a $10K option, so it ain’t free) - without the ER package the charger is an additional cost (I didn’t ask). I believe there’s also a cheaper charger than the big boy that comes with the ER package.

  • However, Sunrun is the only distributer that con obtain and install the charging stations before vehicle delivery. If you instead opt to have it installed “yourself,” ford doesn’t ship the charger until “on average of” 5 business days after vehicle delivery to customer.

  • Charger Installation labor “in Texas” is ~$1,250 (assuming no additional equipment/labor prerequisite needs such as the panel upgrade, etc.)
  • Charger installation only “site survey” is done remotely - they send a Q&A sheet, and customer sends responses with pictures of panels, etc., etc. (This only applies for charger-only install - see below if generator install.)
  • Moving instead to the home generation equipment / costs: for a combo charging station / generation install, they send a person for the site survey.
  • The generation capability additionally requires mainly a “bi-directional inverter” and a “lag-time battery” with a collective equipment cost of “about $4,000”
  • The “bi-directional inverter” is proprietary to Sunrun, jointly developed with Ford, and the only thing that can be used to use the Lightning’s generation function. (I didn’t ask, but assume the answer is the same about the lag-time battery.)
  • It is possible to purchase the generation equipment and have someone else install. (He didn’t make clear whether they would hold back and lag time this equipment like the do the charging station - but that seemed the vibe.)
  • The all-in cost for both charging station and generator equipment and install is “in Texas, about $8,900” (again, assuming no need for panel upgrade or other such extras).
  • Attempting to break that out of the $1,250 install cost for charger, and $4,000 equipment cost for generation, it seems the generator installation labor comes to about $2,750?
  • Once the in-person site survey for charger+generation is done, it could be “hopefully sooner but up to 3 weeks” before a plan and estimate are returned.
  • He did not say or commit to any time between estimate and install.
 

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2 months later, and still no responsive info from SunRun but meanwhile I just got notice that my Lightning has shipped.

The whole experience has turned me so off that I’m likely just canceling my order.
 

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I had a bad experience with Sun-run. Converted my reservation into an order in January. Month or so after I got a call from some guy at Sun run asking about installation of the charger, telling me about intelligent back-up etc.... I said great let’s move forward, he said he would get back to me. Never heard from again. Short version, I reached out to Sun Run via phone/ email 10 times after that. No one ever returned my calls/emails. Took delivery and they sent an email to confirm the address to send the charger. Charger arrived within a few days. But still no responses, regarding install request, to this day.

This is the best referral system every created for sun run? Aren’t they designated by Ford as the only ones who can install the intelligent backup? I bet someone in corporate is sitting back celebrating all the Ford business blind to the massive flow of revenue walking out the back door.

Instead of taking the path with the full intelligent back-up system. Wouldn’t it be possible to have an electrician install a generator-type plug connected to the panel that works the same way a mobile generator system would? i.e flip a manual switch to cut the main connection and run an extension cord from the 240v truck outlet to the generator plug inlet. Ideally you could isolate a few breakers instead of the entire panel. Wouldn’t that work and be considerably cheaper?
 

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I had a bad experience with Sun-run. Converted my reservation into an order in January. Month or so after I got a call from some guy at Sun run asking about installation of the charger, telling me about intelligent back-up etc.... I said great let’s move forward, he said he would get back to me. Never heard from again. Short version, I reached out to Sun Run via phone/ email 10 times after that. No one ever returned my calls/emails. Took delivery and they sent an email to confirm the address to send the charger. Charger arrived within a few days. But still no responses, regarding install request, to this day.

This is the best referral system every created for sun run? Aren’t they designated by Ford as the only ones who can install the intelligent backup? I bet someone in corporate is sitting back celebrating all the Ford business blind to the massive flow of revenue walking out the back door.

Instead of taking the path with the full intelligent back-up system. Wouldn’t it be possible to have an electrician install a generator-type plug connected to the panel that works the same way a mobile generator system would? i.e flip a manual switch to cut the main connection and run an extension cord from the 240v truck outlet to the generator plug inlet. Ideally you could isolate a few breakers instead of the entire panel. Wouldn’t that work and be considerably cheaper?
Should probably note that although Sun run experience was bad. The Truck has been incredible. I love it.. Super happy.
 

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I had a bad experience with Sun-run. Converted my reservation into an order in January. Month or so after I got a call from some guy at Sun run asking about installation of the charger, telling me about intelligent back-up etc.... I said great let’s move forward, he said he would get back to me. Never heard from again. Short version, I reached out to Sun Run via phone/ email 10 times after that. No one ever returned my calls/emails. Took delivery and they sent an email to confirm the address to send the charger. Charger arrived within a few days. But still no responses, regarding install request, to this day. This is the best referral system every created for sun run? Aren’t they designated by Ford as the only ones who can install the intelligent backup? I bet someone in corporate is sitting back celebrating all the Ford business blind to the massive flow of revenue walking out the back door. Instead of taking the path with the full intelligent back-up system. Wouldn’t it be possible to have an electrician install a generator-type plug connected to the panel that works the same way a mobile generator system would? i.e flip a manual switch to cut the main connection and run an extension cord from the 240v truck outlet to the generator plug inlet. Ideally you could isolate a few breakers instead of the entire panel. Wouldn’t that work and be considerably cheaper?
You can absolutely go the route you are describing however it won’t be the smooth integration that Ford is hoping to sell you. We run our home with a portable generator/interlock kit when we lose power. Now that we have our Lightning all I need is a 100’ 30amp cord to connect to my interlock and I can use the 240v outlet on the truck to power our home silently (assuming my truck is charged!). I will have to manually connect and disconnect my power from the grid to do this but that is only a few flipped breakers and then it’s go for generator (or truck in this case). All this being said I am still thinking of getting the proper Ford Home Integration install done because it would allow me to continue using my solar panels to charge the truck when we lose power and if the truck is already plugged in to the 80amp charger then it switches automatically. And the truck battery on the extended range is like having 9 Tesla Powerwalls! Seems like a pretty sweet way to have your cake and eat it too.
 

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You can absolutely go the route you are describing however it won’t be the smooth integration that Ford is hoping to sell you. We run our home with a portable generator/interlock kit when we lose power. Now that we have our Lightning all I need is a 100’ 30amp cord to connect to my interlock and I can use the 240v outlet on the truck to power our home silently (assuming my truck is charged!). I will have to manually connect and disconnect my power from the grid to do this but that is only a few flipped breakers and then it’s go for generator (or truck in this case). All this being said I am still thinking of getting the proper Ford Home Integration install done because it would allow me to continue using my solar panels to charge the truck when we lose power and if the truck is already plugged in to the 80amp charger then it switches automatically. And the truck battery on the extended range is like having 9 Tesla Powerwalls! Seems like a pretty sweet way to have your cake and eat it too.
As you've probably learned by now, Sunrun will send you the charger if you want another install option. 80 amps is serious -- I would have this work done my an electrician experienced with high voltage chargers. Getting bidirectionally is much more complex and probably not necessary unless you have a lot of outages. There is a whole thread on this:

 

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As you've probably learned by now, Sunrun will send you the charger if you want another install option. 80 amps is serious -- I would have this work done my an electrician experienced with high-voltage chargers. Getting bidirectionally is much more complex and probably not necessary unless you have a lot of outages. There is a whole thread on this:

SunRun seems like a mix of in over their head and "door-to-door marketing" sales tactics. Called them today to get a quote on installing my charger. Was transferred to 4 different people. Finally, get a hold of the person. Looks like they need to come out and verify a few details before they can be sure it's the standard $1400 to install (which feels really high IMO). But the kicker for me (and what had me say no thanks just ship the unit and I'll call my electrician) was them wanting 1$50 just to come out and confirm they can do the work. They claim its fully refundable, well if it's fully refundable you don't need to collect it just to come out and verify it can be done..... @Ford Motor Company I get all this is complicated but Ford should better protect customers who are spending 100K with them.....
 
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