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SSM 50994: Sync 4A Screen Goes Blank

1003 Views 4 Replies 2 Participants Last post by  ChasingCoral
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My 15” display failed to startup yesterday morning. Black screen, as if it lost power. But.. it showed the camera images when I shifted into reverse, and the truck was 100% drivable. I did two things, not sure which helped. I ended up shutting the truck down, locking the doors, pushing the button on the charge port several times (in case I messed something up when I disconnected the charger) and walking the keys away from the truck for about 1/2 hour to make sure it went asleep. Bottom line, it booted back up just fine, no problems since.
Did you try rebooting the Sync 4A screen?
page 517 in your manual:
REBOOTING THE CENTER DISPLAY
You can reboot the center display using the controls on the steering wheel.
1. Simultaneously press and hold the seek forward and volume down button for 10 seconds.
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