I agree with you 100%.
I just want communication about what is going on, and how they are going to resolve it.
I am going on 4 months with no information from Ford or the dealer.
I made a website that I am going to start sending to Ford and new outlets until I get some actual information. Where's My Lightning
(warning the URL has the F word in it haha, I was fired up)
I have never owned a Ford previously. There was an F150 powerboost available at my dealer, so I bought that in late august or early september. I regret supporting this company. My wife wanted a bronco, but there is no way in hell I would go through this again.
Overall my brand perception of Ford has shifted from "Love the lightning and Ford" to "Ford is not even considered in my next car purchase"