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Reserved 05/19 but still no email?

6098 Views 41 Replies 15 Participants Last post by  MullinLightning
Hello,
Anybody out there that reserved the F-150 Lightning on 05/19 and still has not received the email from Ford for placing the order? I thought being that I pre ordered so early I would make it into the early waves, but I still haven’t heard from Ford at all (and I have contacted my dealership, but they dont have any info)
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Hello,
Anybody out there that reserved the F-150 Lightning on 05/19 and still has not received the email from Ford for placing the order? I thought being that I pre ordered so early I would make it into the early waves, but I still haven’t heard from Ford at all (and I have contacted my dealership, but they dont have any info)
Your dealership knows where you stand on the list within their dealership, both in relation to timestamps and their prioritization.
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And to confirm, there are thousands of reservations from 5/19 that have not and likely will not be selected or order for the 2022 model year. There are simply too many and the distribution of trucks are not even to all reservations/dealers.
And to confirm, there are thousands of reservations from 5/19 that have not and likely will not be selected or order for the 2022 model year. There are simply too many and the distribution of trucks are not even to all reservations/dealers.
While that is possible, we really don't know this for sure at this point. Certainly we do know that a large number of non-fleet customers who wanted to order the Pro trim will be waiting until a future model year. We'll know more once Ford goes through all the ordering waves.
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Got one email myself, but it's just to tell me that production of F150 Ligthning is delayed. So I said, ok, it's a slower F150 Thunder then.:rolleyes:
On Thursday 2/17 around 13:30 PM (EST)
Log onto your reservation number to see if you were selected by Ford.
Refresh [F5] the view every 5 minutes or log off/on to trigger a refresh

my experience
On 2/3 at 13:47 PM my order was finished.
My Ford dealer sent a proactive warning email at 13:55 PM indicating I would be hearing from Ford soon.
Ford Corporate sent the official invitation by email at 5:01 PM.
Ford Corporate sent the official invitation by text message at 5:30 PM.

After your reservation is completed review it
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On Thursday 2/17 around 13:30 PM (EST)
Log onto your reservation number to see if you were selected by Ford.
Refresh [F5] the view every 5 minutes or log off/on to trigger a refresh

my experience
On 2/3 at 13:47 PM my order was finished.
My Ford dealer sent a proactive warning email at 13:55 PM indicating I would be hearing from Ford soon.
Ford Corporate sent the official invitation by email at 5:01 PM.
Ford Corporate sent the official invitation by text message at 5:30 PM.

After your reservation is completed review it
.https://www.ford.com/buy/details.html
My experience was almost exactly the same in the third wave. Do not wait for the email or text. The website will update well before then. I sent an email to my dealer once I had configured the truck online to make sure he knew there was something for him to accept.
On Thursday 2/17 around 13:30 PM (EST)
Log onto your reservation number to see if you were selected by Ford.
Refresh [F5] the view every 5 minutes or log off/on to trigger a refresh

my experience
On 2/3 at 13:47 PM my order was finished.
My Ford dealer sent a proactive warning email at 13:55 PM indicating I would be hearing from Ford soon.
Ford Corporate sent the official invitation by email at 5:01 PM.
Ford Corporate sent the official invitation by text message at 5:30 PM.

After your reservation is completed review it
Tasmanhog: On 2/3... what do you mean "my order was finished"?
Tasmanhog: On 2/3... what do you mean "my order was finished"?
Dave,
Finished meaning I had placed my order on Fords web system
i was on 5/19 in Atlanta. The Ford Lightning marketing team is very helpful. My dealer says I am number 10 out of 174 reservations. They think the 5th or 6th wave. I think only 3 waves are out, not sure.
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Wave 4 should break tomorrow.
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As I suspected there are other things at play than simply the order in which you jumped on the reservation wagon. I went out and specifically found an eCertified dealer that had ZERO reservations and became their first. I believe that was key to getting a 2022. It makes perfect sense that FORD would want to spread these trucks out geographically as much as possible to get maximum geographical exposure.
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As I suspected there are other things at play than simply the order in which you jumped on the reservation wagon. I went out and specifically found an eCertified dealer that had ZERO reservations and became their first. I believe that was key to getting a 2022. It makes perfect sense that FORD would want to spread these trucks out geographically as much as possible to get maximum geographical exposure.
View attachment 1495
Hey! I see something exciting there. Yours is the first I have seen listed as Scheduled for Production. Have you received your scheduled build date?
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Hey! I see something exciting there. Yours is the first I have seen listed as Scheduled for Production. Have you received your scheduled build date?
No, but I'm hopeful for early March :)
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No, but I'm hopeful for early March :)
Does your reservation show a VIN? If not, I recommend contacting your dealer to find out what they know including VIN and current scheduled build date.
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As I suspected there are other things at play than simply the order in which you jumped on the reservation wagon. I went out and specifically found an eCertified dealer that had ZERO reservations and became their first. I believe that was key to getting a 2022. It makes perfect sense that FORD would want to spread these trucks out geographically as much as possible to get maximum geographical exposure.
View attachment 1495
Congrats - you have something very interesting there - you show to be "Scheduled for Production", which no one else has. You'll have to check your order a few times and see how that plays out or if it has been brought back a step. Keep us updated.

I've disclosed my story a time or two, but not made a big deal out of it. I believe that to some degree the allocation is tied to the individual selected to order and not 100% tied to a dealer ( I could be wrong about that). I had reserved at a small Oklahoma town dealer - I was their first in line. I received my invite to order in Wave 1. After receiving the order email I found out the dealer was going to add ADM and separately I would lose out on a TX rebate by not buying in state. 2 days later I called Ford and moved my reservation. I moved to a fairly large dealer in the DFW metroplex. The new dealer showed up real time on my reservation online. I still had the order button online and I clicked it and placed my order which was accepted by the new dealer within a few hours.

I should have still been near the top of the new dealers list since I reserved as soon as Ford opened reservations - I was pressing enter repeatedly that night, but I know that I wasn't likely their very number 1 if they had prioritized others in December. So I can't confirm every step of the way, but it truly seems that once Ford allocated me a truck and I moved my order, that truck went with me. Maybe the new dealer had an allocation that just hadn't been ordered, but my order was 4 days after the Wave opened. It is odd to me that if anyone else from the new dealer had an allocation and an order email that I would have been able to snatch it. Maybe they had someone that opted not to order.

There are many factors at play here, but my situation seemed a bit odd, but once I had the order email it was like I could move to any dealer and place my order. Maybe it was just a fluke, but that is how it worked out.
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Hello,
Anybody out there that reserved the F-150 Lightning on 05/19 and still has not received the email from Ford for placing the order? I thought being that I pre ordered so early I would make it into the early waves, but I still haven’t heard from Ford at all (and I have contacted my dealership, but they dont have any info)
That's me exactly - 5/19 reservation and nothing from Ford. I'd love to know how everyone else on here is getting info. My dealer claims they don't know anything. Other dealers I have called say the same. When I call the Ford marketing number, they tell me I need to contact my dealer. This is really frustrating!!!
That's me exactly - 5/19 reservation and nothing from Ford. I'd love to know how everyone else on here is getting info. My dealer claims they don't know anything. Other dealers I have called say the same. When I call the Ford marketing number, they tell me I need to contact my dealer. This is really frustrating!!!
Communications has not been a strong point of Ford's. Lack of communications was an issue when the Mach E came out as well. I've heard rumblings of the same for Bronco but have no experience with that.
That's me exactly - 5/19 reservation and nothing from Ford. I'd love to know how everyone else on here is getting info. My dealer claims they don't know anything. Other dealers I have called say the same. When I call the Ford marketing number, they tell me I need to contact my dealer. This is really frustrating!!!
Go take a look New Gallery and look at the documentation that apparently each dealer has, along with the systems they have access too. Maybe you print these and take too them. Your dealer should have access and should know.
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