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10 Posts
Hello All!
My lightning surprised me by being marked as 'shipped' to on my local Ford dealer's lot in about 1 hour, so today I went into the dealership to purchase my new Lightning Pro.
Unfortunately, when I arrived, the dealer stated they are able to see the $7,000 Customer Private Satisfaction Offer but not the additional $5,000 from the MSRP increase from when I ordered. They are also unwilling to do any leg work to help me get the additional $5,000 -- both the dealer and I understand that they will make way more money if I don't take delivery, so they are willing to do nothing to help me on this. They said I could bring in something with information on the $5,000 price protection and they would look at it, but I don't have anything to offer them for this yet.
Here are my order details:
VIN: 1FTVW1EL9PWG07177
Reservation Date: 05/20/2021
Customer Submission Date: 08/11/2022
Accepted Date: 08-12-22
Status: CONVERTED
Order ID can be provided if it will be helpful
Here is a full timeline:
Preorder: 05/20/2021
Extended for unavailable Lightning Pro: 03/14/2022
Order Bank for 2023 Pro Opens for me / Order Placed: 08/11/2022
Order Accepted: 08/12/2022
Now, the MSRP when I ordered was $46,974 and there were a million notices on the order page that the MY22 pricing would be honored through a $7,000 private offer. This is in 'Smart Vincent' and the dealership is willing to give me.
On October 10th, the MSRP of the Pro increased by $5,000 to $51,974. My window sticker price also increased. This was not the MSRP when I ordered and I've seen the Ford Price Protection flyer posted here, but no details on how anyone got this $5,000. It is not in Smart Vincent and my dealer will not look to find it unless I am telling them where to look.
They've given me 24 hours to come back with information on how to get the $5,000 credit or to pay the extra $5,000 or they are going to sell it to someone else.
I spent over an hour on the phone with two different people at 'Ford Corp. Marketing'. Both able to see and confirm the $7,000 but said the $5,000 was all dealership-side and they were unable to help. Since the dealership is unwilling to help, I'm stuck in-between and thus am reaching out to the forum to help me figure out how to get this $5,000.
If anyone has any information from a Ford dealer on how they did the price protection adjustment, or how I can lock in that I will get the $5,000 later down the line if it isn't factored into the price, I will take any advice. I am on a very short timeline with the end of the year and the dealership's deadline, so if you can help at all, I would really appreciate it.
I have also left a message at another (better) Ford dealer where I bought my Focus RS, to see if that salesman can help me point my dealership in the right direction, but I haven't heard back.
Truck pic below
, thanks everyone
![Wheel Car Tire Land vehicle Vehicle]()
My lightning surprised me by being marked as 'shipped' to on my local Ford dealer's lot in about 1 hour, so today I went into the dealership to purchase my new Lightning Pro.
Unfortunately, when I arrived, the dealer stated they are able to see the $7,000 Customer Private Satisfaction Offer but not the additional $5,000 from the MSRP increase from when I ordered. They are also unwilling to do any leg work to help me get the additional $5,000 -- both the dealer and I understand that they will make way more money if I don't take delivery, so they are willing to do nothing to help me on this. They said I could bring in something with information on the $5,000 price protection and they would look at it, but I don't have anything to offer them for this yet.
Here are my order details:
VIN: 1FTVW1EL9PWG07177
Reservation Date: 05/20/2021
Customer Submission Date: 08/11/2022
Accepted Date: 08-12-22
Status: CONVERTED
Order ID can be provided if it will be helpful
Here is a full timeline:
Preorder: 05/20/2021
Extended for unavailable Lightning Pro: 03/14/2022
Order Bank for 2023 Pro Opens for me / Order Placed: 08/11/2022
Order Accepted: 08/12/2022
Now, the MSRP when I ordered was $46,974 and there were a million notices on the order page that the MY22 pricing would be honored through a $7,000 private offer. This is in 'Smart Vincent' and the dealership is willing to give me.
On October 10th, the MSRP of the Pro increased by $5,000 to $51,974. My window sticker price also increased. This was not the MSRP when I ordered and I've seen the Ford Price Protection flyer posted here, but no details on how anyone got this $5,000. It is not in Smart Vincent and my dealer will not look to find it unless I am telling them where to look.
They've given me 24 hours to come back with information on how to get the $5,000 credit or to pay the extra $5,000 or they are going to sell it to someone else.
I spent over an hour on the phone with two different people at 'Ford Corp. Marketing'. Both able to see and confirm the $7,000 but said the $5,000 was all dealership-side and they were unable to help. Since the dealership is unwilling to help, I'm stuck in-between and thus am reaching out to the forum to help me figure out how to get this $5,000.
If anyone has any information from a Ford dealer on how they did the price protection adjustment, or how I can lock in that I will get the $5,000 later down the line if it isn't factored into the price, I will take any advice. I am on a very short timeline with the end of the year and the dealership's deadline, so if you can help at all, I would really appreciate it.
I have also left a message at another (better) Ford dealer where I bought my Focus RS, to see if that salesman can help me point my dealership in the right direction, but I haven't heard back.
Truck pic below
, thanks everyone 
