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OTA software update - not working

5269 Views 34 Replies 16 Participants Last post by  DJSL866
Is anyone else having problems with the recent OTA update?
Since they rolled out the newest update (including phone as a key) my lightning is not updating. My OTA updates are scheduled to occur at night, however each morning I notice an alert in the ford app that says it was unable to update due to one of the requirements not met; i.e. vehicle is in park, vehicle not running, not pressing the brake pedal, all lights are off and doors are closed. But all of these ARE met, including being charged at 75% or more. Even when I go into the sync system and manually click on "Update Now" it appears as if it is starting the update and then it never does. I have tried switching the OTA schedule too and it still fails to update. I have now attempted an update at least 10 times.

Is anyone else having this problem or aware of a fix?
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A successful update path for the previous 4 updates was the Lightning plugged in, and it sitting in range of my home Wi-fi. Truck defaults to 1AM updates. 3 successfully completed at home. This last major facelift came over the cellular modem while I was at work last Friday, 1/28 around Noon. Updating via cellular or Wi-fi is re-assuring.
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