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OTA software update - not working

5369 Views 34 Replies 16 Participants Last post by  DJSL866
Is anyone else having problems with the recent OTA update?
Since they rolled out the newest update (including phone as a key) my lightning is not updating. My OTA updates are scheduled to occur at night, however each morning I notice an alert in the ford app that says it was unable to update due to one of the requirements not met; i.e. vehicle is in park, vehicle not running, not pressing the brake pedal, all lights are off and doors are closed. But all of these ARE met, including being charged at 75% or more. Even when I go into the sync system and manually click on "Update Now" it appears as if it is starting the update and then it never does. I have tried switching the OTA schedule too and it still fails to update. I have now attempted an update at least 10 times.

Is anyone else having this problem or aware of a fix?
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So, 4.1.2 finally came through for me this afternoon. I did have the 12v trickle charger on last night all night. I was driving a lot today, stopped at the kids school for a few minutes. Came back out and the software was new. No HV charger. No LV charger. No WiFi. Middle of the day. Big battery state of charge around 50%
So strange. But hey, it’s at least doing something!! I don’t see the PaaK function though. It jumped from straight from 3.5.2 to 4.1.2 so, I will give it some more time and maybe touch base with Ford guide again.
PAAK was a separate update that came between different power-ups, keep trying!
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Did you try using a trickle charger to boost 12V battery in Frunk? that has worked for several people.
I'd agree that it's disappointing, seems to potentially affect newer trucks more. I think it has to do with what level it charges that little joke of a battery to and what charge it needs to update. Really unfortunate that it doesn't charge while truck is plugged in. Seems like something that might be correctable via update, depending on if this is hard wired via run relay or not.
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