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OTA software update - not working

5368 Views 34 Replies 16 Participants Last post by  DJSL866
Is anyone else having problems with the recent OTA update?
Since they rolled out the newest update (including phone as a key) my lightning is not updating. My OTA updates are scheduled to occur at night, however each morning I notice an alert in the ford app that says it was unable to update due to one of the requirements not met; i.e. vehicle is in park, vehicle not running, not pressing the brake pedal, all lights are off and doors are closed. But all of these ARE met, including being charged at 75% or more. Even when I go into the sync system and manually click on "Update Now" it appears as if it is starting the update and then it never does. I have tried switching the OTA schedule too and it still fails to update. I have now attempted an update at least 10 times.

Is anyone else having this problem or aware of a fix?
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I'm having the same issues with Power-Up 3.5.5. I've tried 4-5 times with all the criteria met and a good wifi signal. If anybody figures out a trick, let me know. Still no PaaK on an early build.
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@ChasingCoral left a suggestion on another thread that did the trick for me. Apparently the 12V battery needs to be fully charged, so he recommended driving the truck, parking it near your wifi, and plugging it in to charge. This worked for me, and the PaaK came through a day or 2 later.
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I've been fighting with 22-PU1009-MIL-DTE for a few weeks now. I tried all the usual shenanigans - long drives, charging higher than usual, plugging the truck in for extended periods, etc. I finally hooked up a trickle charger to the 12V yesterday (it showed the battery was at 50%) and charged it to 100%. Still didn't work. I had the truck plugged in last night for my usual charge to 80%. For some reason, it went to 100% (now I have to get out there and drive it!), but the update went through. I hope Ford is working on this.....
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