Add Your F-150: Reservation Tracker | Delivery Tracker

Order Won’t Go Through - Payment Transaction Unsuccessful

1385 Views 12 Replies 6 Participants Last post by Jaronu, 8 mo ago

NeedMyLightning

Discussion Starter · 10 mo ago

I was selected to order my lightning back in June (and can now during this wave since I didn’t then). When I click “continue to payment” after configuring my truck, an error message pops up that says “Your payment transaction was unsuccessful. Please try again.”

I have called Ford and they told me it is a known problem but to keep trying because some people have been able to get through that had the issue. I’ve tried everything I can possibly imagine without success. I doubt ford fixes the issue before the window to order closes on the 22nd. Has anyone experienced this issue and found a way to order?!?

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Minow

· #8 · 9 mo ago

I'm having the same issue and curious to know if you got the payment issue resolved.

Called Ford, the dealer, etc and got no clarification. And now the order window for the PRO trim is closed... Not fun!

Tried ordering the XLT to see if it would work and I'm still having deposit payment issues.

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Minow

· #10 · 9 mo ago

This might make sense. Dealership offered me the Lariat back in June, but I can't afford that. Wonder if the dealer didn't properly extend my reservation.

Tough news about the price. I saw the same message indicating I would be still eligible for the original '22 price. Figured it was too good to be true.

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Minow

· #12 · 9 mo ago

Thanks for the info... Some peace of mind

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