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Order Won’t Go Through - Payment Transaction Unsuccessful

1384 Views 12 Replies 6 Participants Last post by  Jaronu
I was selected to order my lightning back in June (and can now during this wave since I didn’t then). When I click “continue to payment” after configuring my truck, an error message pops up that says “Your payment transaction was unsuccessful. Please try again.”

I have called Ford and they told me it is a known problem but to keep trying because some people have been able to get through that had the issue. I’ve tried everything I can possibly imagine without success. I doubt ford fixes the issue before the window to order closes on the 22nd. Has anyone experienced this issue and found a way to order?!?
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Not lucky enough to be able to order yet, but I think you could go to your dealer and have them take the order offline, note I believe that commits you to that dealer so I would try to get pricing in writing including ADM. I'm no expert so hopefully others will provide some thoughts as well.
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