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No OTA updates

4243 Views 30 Replies 9 Participants Last post by  Wiseguy
Sorry if this isnt the right area or if its been covered. I got my Lightning 2 weeks ago and haven't received any OTA updates. I would have thought I would have received when I check the sync version, it says 22082_product, and I show no previous updates in the software updates section of the sync 4a. I have read that others have been getting their Phone as a Key enabled but mine is not. What could be happening or am I just impatient?
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Mine was delivered on 8/19 and it wasn't getting any updates nor did things like the onboard scales and smart hitch show up in the app. After a few calls to the Ford OTA team I ended up making a service appointment and I've now got the latest software including phone as a key plus Fordpass now shows smart hitch and the scales.

Interestingly, when my dealer initially talked to the Ford technical team about the missing features in Fordpass, they were told that smart hitch and the scales do not show up in the app and that this was normal behavior....
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