Mine was delivered on 8/19 and it wasn't getting any updates nor did things like the onboard scales and smart hitch show up in the app. After a few calls to the Ford OTA team I ended up making a service appointment and I've now got the latest software including phone as a key plus Fordpass now shows smart hitch and the scales.
Interestingly, when my dealer initially talked to the Ford technical team about the missing features in Fordpass, they were told that smart hitch and the scales do not show up in the app and that this was normal behavior....
Interestingly, when my dealer initially talked to the Ford technical team about the missing features in Fordpass, they were told that smart hitch and the scales do not show up in the app and that this was normal behavior....
