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My XLT ER mannequin shows SR level DTE... Advice?

1607 Views 15 Replies 10 Participants Last post by  R.I.P.
I purchased a mannequin 2022 XLT ER new (380 miles odo) from a dealer yesterday. This is our second EV so we already have a charger at the house, which is good because the battery was down to 35 miles DTE and the dealer said they're trying to find the charger they owe me in their maintenance area so I'm charging on my existing L2 home charger.

The window sticker (which I still have) says the vehicle is an ER version and I certainly had no reason to doubt the veracity of that during the purchase. However, the Ford app says that the truck is charged 99% with a target of 100%. The app says the target distance to empty is 230 miles and the "Energy" statistic on the current charge is 82 kWh. Given that 230 miles is the exact range of the SR, I'm concerned that the window sticker may have been incorrect about this being an ER model.

In our other EV I can see stats on the battery such as the kwh capacity but I'm not finding where on this vehicle's screen menu to find such info. I have a hard time believing the dealer is wrong about the battery type on the vehicle they just sold me, but given the charging stats I'm not sure what to think. Does anyone have an insight or advice on navigating this situation?

Thank you!
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You can use an OBD2 adapter and a free scan app to see battery capacity. Also others have seen labels on the battery indicating the size. But I think the range is just reducing due to driving history
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Happy to report that upon resetting the trip records in the truck the DTE jumped to 304 miles, which is about what I expected given the winters in Hood River are fairly chilly.
One additional wrinkle I'm still working out with the dealership, apparently the Pro Charger which comes with the ER F-150 was removed from the vehicle during its service as a mannequin. They haven't figured out where it went yet but it's listed as standard equipment for these so hopefully they'll do the right thing and find it (or a replacement) without my having to kick up a stink.
Sun run probably has your charger. I don’t recall any dealer actually supplying the pro charger
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