Discussion Starter · #1 ·
just curious how many people are still having modem connection issues. I last thought they said end of FEB would be a fix ???
Why several days to update? Are they using AOL to download ?i had the connectivity issue, Ford Motor has distributed the fix to the dealership. I brought it in to the Dealership on Thursday, it’s taking several days to update. Should get in back on tuesday. I’ll let you know how it goes.
That sounds safe. A several day software update with dealership techs in charge of not screwing it up.Supposedly they have to rewrite the entire vehicle software. They also have to babysit it. Supposedly.
SUPPOSEDLY and several day update. Might just be a several day googling....Supposedly =)That sounds safe. A several day software update with dealership techs in charge of not screwing it up.
That is the solve. Took several days, but it works nowI’m having the same issue with my ‘23 Pro. Called Ford CS and they said to take it to the dealer and ask for TSB 23-250. Has anyone done this specific software update? As a computer engineer, I’m not quick to volunteer to test beta software!
dont wait for anyone to contact you, they won’t. when I called Ford motor, they said the fix had been out for a couple weeks. When I called the dealership, they had no idea what I was talking about and I had to direct them to TB-250-whatever, to find out what to fix. Was really surprised and annoyed at this clown car strategy to fixing a critical part of such a high visibility issue on such a high dollar product and critical launching of a new technology. its a $100,000 truck. It was delivered with a known default that crippled critical technology, they developed a fix, and then waited for me to do all of the work and led the service to team to find out what to do.Ford knows which vehicles are affected and should be contacting those owners to set up a fix. I have had zero followup from my dealership or from many calls placed to Ford CS. I have been continually feed the line from Ford CS that "an OTA update bricked some of the Lightnings and Broncos". My Lightning was bricked from the factory, Ford Pass Connect couldn't even be setup at delivery. Some owners have had a simple update, some their modems replaced and now a complete software reinstallation. At this point Ford should be replacing modems on all these vehicles and checking that the latest stable build of the software is installed. The biggest fear of legacy auto manufacturers pushing OTA updates is bricking vehicles. Once my Lightning gets fixed, I will be turning off automatic OTA updates.