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2021 Mustang Mach E First Edition, 2016 Nissan Leaf, 2003 Toyota Tacoma, F-150 Lightning Lariat ER
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Discussion Starter · #1 ·
New email from Ford:

Get charged up for your Ford F-150 Lightning™
Ford
A silver Ford F-150 Lightning all-electric truck in the foreground with a darkened house lighting up behind it and icons representing the two types of available chargers.
The F-150 Lightning strikes togetherwith opportunity
Your new all-electric Ford F-150 Lightning™ ushers in a whole new world and how you live in it. Now, before your truck actually arrives, is your opportunity to set yourself up to take advantage of everything this electric revolution will bring. Like many technological breakthroughs, it starts in your garage.
Illustrations of the two available chargers side-by-side.
How much easier can it get?
While you can simply plug it into the wall, achieving the all-electric F-150 Lightning's™ full potential requires the right home charging setup.

Your F-150 Lightning™ comes with the Ford Charge Station Pro. It can charge your extended-range battery at an estimated average rate of a whopping 30 miles of range per charging hour, so you can take full advantage of all that power whenever you need it, and be fully charged overnight1 (from 15-100% in about 8 hours). If you're interested in Ford Intelligent Backup Power you will need to purchase the Home Integration System from Sunrun (Ford's preferred installer). Once professionally installed, the Ford Charge Station Pro, Home Integration System and F-150 Lightning can enable Intelligent Backup Power and provide power to your home for up to 3 days (or up to 10 if rationing power) when the grid fails2.

Ford also provides a 30-amp portable charger that comes with your truck. The Ford Mobile Power Cord is estimated to add an average of 13 miles of range per charging hour1 from a 240V outlet. Or you can plug it into a 120v outlet if needed, so you can take your charger with you on road trips and never start the day on empty.
 A Sunrun professional electrician installing a Ford charge station
If you want it done right, let Sunrun do it
Sunrun or a licensed electrician can install a 240V NEMA 14-50 outlet in your home if you want to take advantage of the faster charging ability of the Ford Mobile Power Cord. If you already have a 240V outlet, all you have to do is plug it in.

The 80-amp Ford Charge Station Pro also requires installation by a licensed electrician. Ford recommends Sunrun for your home charging installation needs.
A man collecting debris from a storm as the Ford F-150 Lightning provides power to a home during a blackout.
Weather some of the meanest weather
With your all-electric F-150 Lightning™, extended-range battery, Ford Charge Station Pro, and Home Integration System from Sunrun, you may not even notice the next time the grid goes down2.

Sunrun is the preferred installer of the 80-amp Ford Charge Station Pro. You will need to purchase the Home Integration System from Sunrun, necessary to enable Intelligent Backup Power3. With that, you’ll be able to use your truck to provide power to your home for up to 3 days, and as much as 10 days with rationing2.

No noisy, smelly generators, no running around trying to fill up gas cans or waiting in lines at the gas station at the worst possible time.
1 Excludes Platinum models. Range and charge time based on manufacturer computer engineering simulations and analytical projection consistent with US EPA combined drive cycle. The charging rate decreases as battery reaches full capacity. Your results may vary based on peak charging times and battery state of charge. Actual range varies with conditions such as external environment, vehicle use, vehicle maintenance, lithium-ion battery age and state of health.

2 Based on 30 kWh use per day using the F-150 Lightning with the extended-range battery. Your results may vary depending on energy usage. Rationing power assumes limiting the number of devices and turning the truck off when not needed.

3 When home is properly equipped and home transfer switch disconnects the home from the grid.​
 

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I could easily get by with an overnight charge from the Ford Mobile Power Cord.
It also helps that public charging networks are becoming more and more accessible for those of us more on the move.
 

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2021 Mustang Mach E First Edition, 2016 Nissan Leaf, 2003 Toyota Tacoma, F-150 Lightning Lariat ER
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Discussion Starter · #3 ·
I could easily get by with an overnight charge from the Ford Mobile Power Cord.
It also helps that public charging networks are becoming more and more accessible for those of us more on the move.
Agreed. Even with a large battery, the length of the average commute is well within the Mobile Power Cord's overnight charging capacity.
 

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I could easily get by with an overnight charge from the Ford Mobile Power Cord.
It also helps that public charging networks are becoming more and more accessible for those of us more on the move.
Yea I'm interested in setting this. After my last session with EA, I really want a smoother experience. But I finally have L2 at my house so pfft whatevs for now
 

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2021 Mustang Mach E First Edition, 2016 Nissan Leaf, 2003 Toyota Tacoma, F-150 Lightning Lariat ER
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Discussion Starter · #5 ·
Yea I'm interested in setting this. After my last session with EA, I really want a smoother experience. But I finally have L2 at my house so pfft whatevs for now
What was your issue at the EA station?
 

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What was your issue at the EA station?
Since I use them sparingly, the process has to come back to me. However that process gets aggravating when a station isn't work but that isn't visually apparently. But I'm spending time looking around in the app and the swipe button isn't there. So now I'm thinking, oh did I select the wrong station? Or does it not think I'm here? To me, not a lot of indication (for instance the moment I plug it into my car, it should say that station is unavailable to anyone else) that it is ready unless the swipe button appears. And then the station screen times out. Now I have to pull the plug out of my car (which I wish the indicator on the Mach E was red to let you know it is locked) and move to just try a different station. So I move the car, which isn't fun cause it is a walmart parking lot - which is a different story entirely. But now that this point I'm irritated because I'm trying to get home and I have my kid. Then plug it in, swipe button appears and away it goes.

Overall I think it works fine, I just feel like when it doesn't it isn't obvious. I don't know if that makes sense. I also hate how quickly EA logs you out of the app and it isn't a password I remember cause I use it sparingly. Also just for this example, I have an account loaded with money. I'm not swiping a card or tapping.

So if I could just plug the car in and it identify my account and just start charging, great. I don't like having to go through an app or mess with a device that is out in the open for anyone to tamper with. We don't need to mimic the previously gas station model.

Speaking to the "unavailable" indication, the very first time I used an EA station this would have been very helpful. I went to just try it out and get use to the process (didn't need to really use it). But I thought, I'd rather do it now and figure it out rather than on a trip. I get there, plug it in like it says and then select the numbered station based on what I saw on the unit (like I'm use to with a gas pump "10 on 3!"). Well that wasn't the correct number, it is the id number in the screen that I didn't notice it. However if the listed stations indicated unavailable once plugged into the vehicle, it would have been obvious (cause I'm looking at the app the majority of the time, not the unit screen) if one said that because no one else was there. It would have clicked much faster that I was selecting the wrong station.

I want to but haven't tried an Evgo station. I will be taking a trip this summer and I think there are EA along the way but there are some Evgos.
 
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2021 Mustang Mach E First Edition, 2016 Nissan Leaf, 2003 Toyota Tacoma, F-150 Lightning Lariat ER
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Discussion Starter · #7 ·
So if I could just plug the car in and it identify my account and just start charging, great. I don't like having to go through an app or mess with a device that is out in the open for anyone to tamper with. We don't need to mimic the previously gas station model.
Your Mustang Mach E is already set up with Plug & Charge. You also received 250 kWh at no extra cost (maybe 500 depending on when you purchased). If you have set up Plug & Charge on your FordPass account, literally all you do is plug it in at a working charger and it will start charging.

It sounds like you have chosen to use the EA account. That approach does require you use the EA app on your phone. The advantage to that is you can pay for membership ($4/month) and get a discounted price.

Ford is setting up a discounted EA membership within the FordPass system that will get you the same EA discounted rate through Plug & Charge. Ford is still working out the kinks on that one.
 
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Your Mustang Mach E is already set up with Plug & Charge. You also received 250 kWh at no extra cost (maybe 500 depending on when you purchased). If you have set up Plug & Charge on your FordPass account, literally all you do is plug it in at a working charger and it will start charging.

It sounds like you have chosen to use the EA account. That approach does require you use the EA app on your phone. The advantage to that is you can pay for membership ($4/month) and get a discounted price.

Ford is setting up a discounted EA membership within the FordPass system that will get you the same EA discounted rate through Plug & Charge. Ford is still working out the kinks on that one.
yea I never got around to trying to figure that out. But that still wouldn't have helped me with the broken stations.
 

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An article from Kyle Conner about his Taycan Cannonball record notes charging issues. Even he acknowledges he wouldn't have made it with the charger troubles - exclusively at EA. They opted not to even try others. They had charging problems and he kept Porsche and EA support on speed dial. A Porsche Taycan Just Beat Tesla for the Fastest EV Cannonball Run Record

It has been over a year and I'm hopeful they continue to improve their software and monitoring abilities to be able to reboot and do a better job of keep these stations up and functional, but sad truth is they can't/don't.

Until there is enough traffic at the few stations they have today to have multiple charging sessions an hour, they just don't watch and get them supported well enough to have the kind of charging experience Tesla provides.
 
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