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How to extend reservation? Anyone done it?

1435 Views 4 Replies 4 Participants Last post by  dcreeron
After missing the "opportunity" to get a late 2022 MY allocation I've decided to just push my reservation to MY2023 (not like there's a choice at this point).

When the dealer contacted me (see my other thread) they said we'd have to call Ford and extend our reservation before it was auto-cancelled if we didn't want/get one of the new allocations.

I tried calling Ford last week. The Rep asked me about an "Extend my reservation" button on my account page. I told him there was no such button. After almost an hour he gave up and told me I'd have to contact the dealer.

Today I went to the dealer and they are telling me I have to call Ford. Then they texted me and said they asked their Rep, and the Rep told them I'm supposed to click the (non-existent) "Extend my reservation" button in my account.

I told them while I was there about the Ford phone call and the button that's not there. Seems like they are just parroting back what I've told them (not the first time).

Has anyone successfully extended their reservation to the 2023 MY? If so, how'd you do it?

@Ford Motor Company - Any ideas?

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My guess is what @JC12345 wrote. A 'last call to maybe order a MY22' from the dealer is not an invitation from Ford to order. So, there is need to extend your reservation. Hence, no button.
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