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Discussion Starter · #1 ·
I took delivery of my Lightning on 6/23, (Lariat ER, max trailer) at the present the only charger I have is the mobile charger that came with the truck. I have a 14-50 outlet in my garage. I plugged it in and hooked it up to the truck. The first time I charged it, it charged to 100%. The second time I charged it, it charged up to 98% and then quit charging. I reset everything and tried again, several times. When I plug into the truck the blue light comes on for a short time and then goes out. The truck is set to charge to 100%.
The Ford Pass App shows "plugged in not charging".
This my first EV and for all I know this may be normal. Can anybody help me out? Educate me?


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Unless you need that much range, I would suggest that you drive a bit and get the state of charge down to something below 80%. Plug it in and set the desired charge at 80%. It looks like you are witnessing something similar to a rounding error in the battery management system. That last 20% of charge involves stuffing electrons into every last corner of the battery pack, so to speak. When you fully charge the battery, it kinda wants to be driven right away. The healthy battery education discussions will probably follow. I'd keep it between 20-80%, work the middle of the state of charge as much as practicable.

Is that a recall message notification in the upper left?
 

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The Fordpass will not be a pleasant experience. I've gotten use to it over the last year but one features to set up are the departure times/charge locations. There is a screen in the infotainment (easier to use that one) but you can also do it in the Fordpass app. In the Ford pass app it is Vehicle (at the bottom), Charging drop down menu, Charge Settings. Preferred locations should pop up with your mobile charger by now (it can take a couple of charge sessions).

These settings let you pick when to actually start charging and what % to charge to so you aren't trying to "catch" it in the app yourself. I know the Lightning has the setting (that isn't in the Mach E) to do an overall max charge. And it lets you set the time window in which it charges. At the moment, we charge our Mach E over night starting either at 9 pm or 10pm. One of the notes that I've read is that it isn't always good to immediately charge the battery when you are done driving it.

The departure time can be very useful to warm or cool the cabin before you actually go somewhere if you have a schedule like work or vacation; helps precondition.

Again, I recommend doing it in the infotainment (should be Truck icon, settings -> charging). The Ford pass app lags too much for me.

As a warning whenever you have to go into the dealer and they do a software update, this could reset things in your settings. Pain in the butt, one of the things that got wiped for me was the preferred locations and then I had to "catch" the charging to stop it at 80% until my location appeared again because you can't manually put that in. BUT you have the Lightning and not the Ford's first attempt - the Mach E. Which Ford could update the software in the infotainment for the Mach E to put in the one time max charge but @Ford Motor Company ......:unsure:
 

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Discussion Starter · #5 ·
I just got off the phone with Ford and they confirmed the $500 gift card and extra 250 kWh will eventually show up. I was wrong assuming it would show up after I signed up for Blue Oval Network. No ETA on FCSP.
There is nothing intuitive about the Ford Pass app. I would hope they get a couple of 70 year old testers to straighten it out, not 20 year olds that were born with a computer in their hand, but then I’m an optimist 🧐
 

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2021 Mustang Mach E First Edition, 2016 Nissan Leaf, 2003 Toyota Tacoma, F-150 Lightning Lariat ER
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I just got off the phone with Ford and they confirmed the $500 gift card and extra 250 kWh will eventually show up. I was wrong assuming it would show up after I signed up for Blue Oval Network. No ETA on FCSP.
There is nothing intuitive about the Ford Pass app. I would hope they get a couple of 70 year old testers to straighten it out, not 20 year olds that were born with a computer in their hand, but then I’m an optimist 🧐
Don’t worry. You’ll learn your way around and the navigation of the app will become 2nd nature. Then they’ll change the app. 😂
 

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Unless you need that much range, I would suggest that you drive a bit and get the state of charge down to something below 80%. Plug it in and set the desired charge at 80%. It looks like you are witnessing something similar to a rounding error in the battery management system. That last 20% of charge involves stuffing electrons into every last corner of the battery pack, so to speak. When you fully charge the battery, it kinda wants to be driven right away. The healthy battery education discussions will probably follow. I'd keep it between 20-80%, work the middle of the state of charge as much as practicable.

Is that a recall message notification in the upper left?
I agree 80% is plenty around your home.
 

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I just got off the phone with Ford and they confirmed the $500 gift card and extra 250 kWh will eventually show up. I was wrong assuming it would show up after I signed up for Blue Oval Network. No ETA on FCSP.
There is nothing intuitive about the Ford Pass app. I would hope they get a couple of 70 year old testers to straighten it out, not 20 year olds that were born with a computer in their hand, but then I’m an optimist 🧐
I got my extra 250kw last week and the $500 gift card showed up Friday. I’m sure yours is coming soon.
 

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I have a question regarding charging. My truck says it is charged 100% yet it only shows a range of 286 miles. It has done this the last two times I have charged it. I purchased the upgraded battery package and charging station to maximize my travel distance. HELP!!!
 

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2021 Mustang Mach E First Edition, 2016 Nissan Leaf, 2003 Toyota Tacoma, F-150 Lightning Lariat ER
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I have a question regarding charging. My truck says it is charged 100% yet it only shows a range of 286 miles. It has done this the last two times I have charged it. I purchased the upgraded battery package and charging station to maximize my travel distance. HELP!!!
You need a locking charge port cap. Someone is siphoning your electrons.
Read up on this at:
 
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