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FordPass App no longer connecting

4181 Views 26 Replies 17 Participants Last post by  BritV
A week ago the FordPass app on my Android and also on my partner's iPhone stopped accessing the truck. I called FordPass and they (she) said it was a system issue that should be fixed "by the end of the month." That is, it affects EVERYBODY. Am I right to be skeptical? I haven't seen anyone else post about the problem.

By the way, I've followed all the Ford advice to fix the issue, but since the problem affects my partner's iPhone too, I believe it is a system problem. But if so, why aren't there many complaining?
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This just happened to me on February 28. Will be giving the fuse pull try later today
My Ford App just suddenly started working again without intervention. History: Feb 28 stopped working completely. Then on March 10, I got an update from Ford Pass for a recharging event I did on March 5, strange things. By March 11, I then got a slew of "backed up" messages and the app was completely updated. I am not holding my breath that this thing does not happen again, but for now, my Ford App and truck are talking again.
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