FordPass App no longer connecting

Folks, note there is a technical service bulletin (TSB) on this and you need to call ford pass and make sure your bin is affected. If so, you need to take it in.

I had called @Ford Motor Company in Jan, they said it was known and hope to have a fix by the end of Feb. No contact from anyone after that or from my dealer. So, I called @Ford Motor Company again yesterday, and they tell me about the TSB, and helped get me scheduled fix with my dealer. I'm annoyed that I had to call them when I'd already called about this before after dropping 90k on a truck.....

Love_Hate_Lightning said:

My recent experience is that the TSB23-2050 update does not fix the problem. I also was not notified about it and had to find out when I called the helpline for a second time. When I called my dealer, they didn’t know about the update. After the update, nothing really changed, still having problems.
I thought I would try removing my vehicle from the FordPass app and reinstalling it, now I can’t even reinstall the truck because my lariat shows nothing under the connectivity tab in settings. See my post above.

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The good news is, we can all temporarily "fix" it via the negative battery cable or fuse pull; problem is it will happen again.....but at least it is functional. I have 10 mm wrench I keep in my truck for this reason.