My Company Purchased these chargers with the understanding we could control access as Ford Advertised for some lightning and Ford electric transit vans. We've spent dozens of hours on the phone with Ford endlessly being shuffled between departments without luck as no one there knows who can help. The charging people say the app support team, the app support people say the charging team, etc. Glad to head we are not the only one with this issue. The documentation and advertising material clearly says the app should allow us to enable Access Control but the options are missing from the app.