I called Ford again today. It looks like the build and order website slightly changed, but it clearly states to call to change dealers. I got a rep that said the same thing as the previous rep, that his computer would not allow a dealership once a customer received the invitation to build from Ford. He said that the invitation was the same as an order on Ford’s computer system. I told him the website doesn’t say that.
But today I pushed the issue. I was looking at the website while talking to him and I wasn’t going to accept their crappy computer program to allow my local dealer to extort $7k from me. This rep decided to work with me, and go around the normal process to submit the dealer change, which will now have to be passed up his chain of managers to be approved. He was fairly sure it would change the dealers, but no promises.
Ill let the forum know the outcome. Although it does make me wonder about a company selling a computer operated truck that can’t keep their ordering software straight.
But today I pushed the issue. I was looking at the website while talking to him and I wasn’t going to accept their crappy computer program to allow my local dealer to extort $7k from me. This rep decided to work with me, and go around the normal process to submit the dealer change, which will now have to be passed up his chain of managers to be approved. He was fairly sure it would change the dealers, but no promises.
Ill let the forum know the outcome. Although it does make me wonder about a company selling a computer operated truck that can’t keep their ordering software straight.
