[Ford Motor Company]

Hello! Greetings to all Lightning enthusiasts!

Ford Motor Company here. We're thrilled to be joining the conversation. We will be monitoring our inbox and assisting you with any needs regarding your Lightning. Don't hesitate to reach out to us via private message.

We look forward to joining you in our electrified future!

-Ford Motor Company Social Media Team

 

[Avalanche 3.0]

@fordyou must do something about dishonest dealers who are using bait and switch tactics to add ADM or otherwise force customers to ababdon orders. You also must communicate a procedure for teansferring orders when the dealers are behaving unethically.

 

[knicehit]

First terrible request. Lightning Merchandise trailer will be going from NYC to Michigan next week sometime. Can you send it by by my house Ice Cream truck style?

 

[joeclark38]

First terrible request. Lightning Merchandise trailer will be going from NYC to Michigan next week sometime. Can you send it by by my house Ice Cream truck style?

Mine too! Send some Mustang gear along with it! I'm just an hour south of Seattle 😆

 

[Ray O'Vac]

Admin, have we verified this is an actual Ford representative?

 

[THEsocalledfan]

Admin, have we verified this is an actual Ford representative?

Was wondering same thing.

 

[dcreeron]

Admin, have we verified this is an actual Ford representative?

They have the username, and it's on the internet, so it must be true.

Sending my private personal details to them now to verify my order status for 2026.

grin

 

[FM_Jack]

I wonder how they verified them over on the Mach E forums

 

[THEsocalledfan]

They have the username, and it's on the internet, so it must be true.

Sending my private personal details to them now to verify my order status for 2026.

grin

So, I contact them about my order, and they responded that I can get a 50k discount, if I wire them 10k to a dealer in Ghana. Clearly legit!

 

[ChasingCoral]

Admin, have we verified this is an actual Ford representative?

They joined the Mach E Forum a while back and have been very helpful.

 

[ChasingCoral]

Hello! Greetings to all Lightning enthusiasts!

Ford Motor Company here. We're thrilled to be joining the conversation. We will be monitoring our inbox and assisting you with any needs regarding your Lightning. Don't hesitate to reach out to us via private message.

We look forward to joining you in our electrified future!

-Ford Motor Company Social Media Team

Welcome @Ford Motor Company. Glad to have you here with us for the journey!

 

[918Nate]

Hello! Greetings to all Lightning enthusiasts!

Ford Motor Company here. We're thrilled to be joining the conversation. We will be monitoring our inbox and assisting you with any needs regarding your Lightning. Don't hesitate to reach out to us via private message.

We look forward to joining you in our electrified future!

-Ford Motor Company Social Media Team

Any chance we can organize the rest of the order invitations based on reservation time stamp and not dealer allocation?

 

[Anthafied]

Hello! Greetings to all Lightning enthusiasts!

Ford Motor Company here. We're thrilled to be joining the conversation. We will be monitoring our inbox and assisting you with any needs regarding your Lightning. Don't hesitate to reach out to us via private message.

We look forward to joining you in our electrified future!

-Ford Motor Company Social Media Team

Will the pro model be available to consumers for my2023? There are rumors that it will only be available for fleet purchases.

 

[jodgey]

Any chance we can organize the rest of the order invitations based on reservation time stamp and not dealer allocation?

I second this. I understand you want to distribute the lightning out across the country, but it punishes those of us who followed this thing for months only to live in an area that put friends and family VIPs ahead of those of us that put I’m the effort to sign up and commit with money on day 1.

 

[Fryballin]

Hello! Greetings to all Lightning enthusiasts!

Ford Motor Company here. We're thrilled to be joining the conversation. We will be monitoring our inbox and assisting you with any needs regarding your Lightning. Don't hesitate to reach out to us via private message.

We look forward to joining you in our electrified future!

-Ford Motor Company Social Media Team

How about some concrete information on getting the FORD charge station Pro chargers Set up if we aren’t able to use Sun Run (they don’t service KY)?? My truck is scheduled for production 5/16 and if I don’t start working on getting an electrician and the necessary parts lined up for at least a few weeks before the truck may be done, then I may not have my charger installed by the time I get my truck. I called Sun Run 2 weeks ago and they honestly acted like they had no idea what to tell me and none of their supervisors even knew.

 

[GDN]

Hello! Greetings to all Lightning enthusiasts!

Ford Motor Company here. We're thrilled to be joining the conversation. We will be monitoring our inbox and assisting you with any needs regarding your Lightning. Don't hesitate to reach out to us via private message.

We look forward to joining you in our electrified future!

-Ford Motor Company Social Media Team

Please be helpful here. If your goal is to follow conversations about service gone wrong and 2 weeks after the fact offer to look into a problem and open a case that doesn't truly get a management or engineer escalation you are just frustrating and typically get in the way of true people out here helping each other out.

 

[Super Duty]

Hello! Greetings to all Lightning enthusiasts!

Ford Motor Company here. We're thrilled to be joining the conversation. We will be monitoring our inbox and assisting you with any needs regarding your Lightning. Don't hesitate to reach out to us via private message.

We look forward to joining you in our electrified future!

-Ford Motor Company Social Media Team

This is pretty cool, welcome to the forum Ford! Please don't be strangers on here. Especially since we're so close to the launch date.

 

[taxmanhog]

Hello! Greetings to all Lightning enthusiasts!
We look forward to joining you in our electrified future!
-Ford Motor Company Social Media Team

Welcome, and glad you're listening in, hopefully our comments and feedback help you build Ford Model E franchises into a positive buying experience, please take note of the struggles we're having with the dealer markup situation, now that I'm heading into a 6/6 production week, I'm excited, but apprehensive about what my selling dealer will present for the out the door price, up to now they've have been elusive about the numbers and will not solidly commit to ZERO ADM, I suspect they will eventually be one of the Ford Model Blue franchises of the future ... for as long as that will last....!

 

[michaelanthonyreich]

How about some concrete information on getting the FORD charge station Pro chargers Set up if we aren’t able to use Sun Run (they don’t service KY)?? My truck is scheduled for production 5/16 and if I don’t start working on getting an electrician and the necessary parts lined up for at least a few weeks before the truck may be done, then I may not have my charger installed by the time I get my truck. I called Sun Run 2 weeks ago and they honestly acted like they had no idea what to tell me and none of their supervisors even knew.

I have the same problem in Idaho. Sunrun stated they will call me when my car hits a specific point in the process. My blend date was 4/14 and no call yet.

 

[CDT]

If you want to compete with Rivian, Tesla … stop dealer markups. Mine is going 7k over asking and I don’t trust them not to go higher when the truck arrives. That’s the problem with dealers, nobody likes them and it’s tiring trying to find one that is somewhat honest. People shouldn’t be driving to other states to avoid shady dealers.