As posted above, I disconnected Recurrent back on November 20th. I just got locked out again. More to follow.
Good news: I'm back in my Ford.com and FordPass now.
Yesterday morning I was sitting in a tree stand, hunting deer, and I received the mystery email from IBMCloud.com telling me I was now FALSE again. I checked my FordPass app and Error code CSIAH0320E had struck again.
I was locked out of my Lightning. Fortunately, the pillar and start codes worked. Otherwise, I would have been literally locked out in the cold.
Since yesterday I've exchanged over 30 emails with Smartcar, Recurrent, and Optiwatt. I had a 30 minute call with Victor Black, Director of Customer Success at Smartcar.
Recurrent had shut down all polling of my system on November 20th (the first incident). Smartcar confirmed that. However, it seems an Optiwatt account that was polling Marlin (My Mach E) was the issue.
Here's the thing: I've never had an Optiwatt account. Smartcar and Optiwatt wouldn't tell me who set that account up but did tell me it was set up before Marlin was delivered. That Optiwatt account was apparently still trying to contact Marlin. I've been assured by Optiwatt and Smartcar that offending account has now been deleted as well.
So, I reached back out to my contact at Ford and I'm back online. Fortunately PaaK is still working on Marlin. Sherman (my Lightning) is in the shop getting a malFrunktion fixed. I'll check his PaaK when I get him back.
Now the real mystery is who set up that Optiwatt account? Why? How?