Discussion Starter · #1 ·
I just picked up my 2022 XLT AND HAD PREARRANGED my trade in to be treated as an in and out sale to my friend. I was trading a 2022 Subaru Outback Wilderness with 10K mikes and it was immaculate. The dealer never let me know when the trucked arrived and kept trying to push me off until the next day when I was a cash sale after my trade in for $40,200. They gave me lots s of fake reasons like they had to charge it, there was a service bulletin and they had to detail it. I showed up with a check in hand and gave them the trade in info and my buyer. They copied it all down like it was a go and had me sign papers re Title and after all was said and done they demanded keys and said I sold the car to them and they were going to keep it and my buyer was just out of luck. This is Young Ford in Brigham City but it is a huge chain up and down the state I have heard subsequently that this is a trick if theirs. I am a lawyer and I was shocked. It ruined my whole Lightning experience and I will never go back to them again. The way they pretended to write down my buyer’s information was so deceptive. It is really putting a damper on my ability to even enjoy my truck. I feel such betrayal. No offers to have me fill out a survey. They also jumped the price and said the procedure is to sell it to me for MSRP and then Ford would refund the difference but then had me sign a paper that if ford does not refund then I hold them harmless. With these ethics, what do you think my chances are that I will ever see the extra charge of over $1,000?