Yes, the dealer my order was assigned to said the same thing. The foot dragged and were really tough to deal with, made up absurd hoops for me to jump through, in the end I called Ford directly...so yes, call Ford and have your order number ready. It finally broke the logjam for me, but still so much nonsense with dealer. Check every single number and demand to see the window sticker before you sign anything. I was not shown mine and the Dealer slipped stuff by me. As soon as I receive my title, I intend to make Ford aware of the impossible situation that this dealer set me.Here’s a question. I ordered my XLT last month. All pricing shown is 2023. I showed them the email stating I’m available to get 2022 pricing. My salesman said Ford will send me a coupon to bring the price down from the 2023 pricing on my paperwork to 2022 pricing. Has anyone heard this? I’m going to call Ford about this to see if I can get an answer too.
hope this helps you.