I would keep trying Ford customer service. If that doesn't work, tweet Mike Levine (@mrlevine)My dealer, Mike Reichenbach Ford in Florence SC
cancelled my day 1 lightning reservation and
there's nothing they or Ford will do to get me
back on the list.
They did this because of retaliation. I wanted to
(also) order a Maverick and they told me some
options weren't available- even though they were.
I ordered through another dealer and complained
to Reichenbach once I got that truck. The person
complained about cancelled my Lightning order.
Mike Reichenbach Ford Lincoln