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Dealer cancelled order

1855 Views 8 Replies 7 Participants Last post by  ChasingCoral
My dealer, Mike Reichenbach Ford in Florence SC
cancelled my day 1 lightning reservation and
there's nothing they or Ford will do to get me
back on the list.
They did this because of retaliation. I wanted to
(also) order a Maverick and they told me some
options weren't available- even though they were.
I ordered through another dealer and complained
to Reichenbach once I got that truck. The person
complained about cancelled my Lightning order.

Mike Reichenbach Ford Lincoln
(843) 664-4141
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I wasn't aware a dealer could 'cancel' any reservation made online by a customer, DIRECTLY with Ford. I would take that up with Ford, no matter whether Ford says they can't do anything about it, or not. It's their system.

Even if a dealer conceivable 'could' cancel a customer's reservation, WHY would they?? They are going to lose the allocation of a popular LIGHTNING at their dealership, to make loads of money on... I don't think whether they 'like' you or not would cause that.
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