[JHuesmann]

I received a weird call from my dealer this morning. A lady from the dealership told me that I could come in to order my Lightning, even though I hadn't received an email yet. So I made an appointment for this afternoon.

Suffice it to say I haven't been overly thrilled with my dealer's information to date. To date, they haven't (or possibly wouldn't, but they say they don't know)

• Where I am in their queue
• Anything about the waves of ordering
• In fact, pretty much anything at all....

About an hour after this, I received another call, this time from the gentleman I had been working with at the dealership, canceling the appointment. He said that I can't come in to order until I got the email from Ford (which is what tracks with everything else I've heard). He also said that I would likely be in the "first wave of orders" that was going out soon." He seemed pretty befuddled when I told him there had already been two waves!

So...

• Has anyone else had such a clueless set of responses from your dealership? (It's an Electric-Certified dealership in St. Louis, MO)
• Have you been contacted by your dealership, saying you'll be in the next wave?
• Any dates yet for it (other than the "every two weeks" that we've heard before)?

 

[jodgey]

A) yes, im not very confident in my dealers info. I called the sales guy who stand la to make a nice commission on an 80k truck, and he kept referring to the maverick orders, aside from not knowing diddlydick. The woman in charge of ordering the trucks sounded more confident, but has contradicted herself several times and isn’t giving any useful info.
B) no
C) the two weeks between waves are pretty consistent, and I think the only thing you can count on.

 

[Forschie]

I received a weird call from my dealer this morning. A lady from the dealership told me that I could come in to order my Lightning, even though I hadn't received an email yet. So I made an appointment for this afternoon.

Suffice it to say I haven't been overly thrilled with my dealer's information to date. To date, they haven't (or possibly wouldn't, but they say they don't know)

• Where I am in their queue
• Anything about the waves of ordering
• In fact, pretty much anything at all....

About an hour after this, I received another call, this time from the gentleman I had been working with at the dealership, canceling the appointment. He said that I can't come in to order until I got the email from Ford (which is what tracks with everything else I've heard). He also said that I would likely be in the "first wave of orders" that was going out soon." He seemed pretty befuddled when I told him there had already been two waves!

So...

• Has anyone else had such a clueless set of responses from your dealership? (It's an Electric-Certified dealership in St. Louis, MO)
• Have you been contacted by your dealership, saying you'll be in the next wave?
• Any dates yet for it (other than the "every two weeks" that we've heard before)?

Have reservation in St. Charles,MO. My salesman seems very nice but doesn't have a clue about the ordering process. At least he has not asked me to come in to write a bogus order. Think they have no vehicles to sell so they might as well take a shot at getting someone to come in and possibly order a different vehicle.

 

[ChasingCoral]

As indicated in a couple of other threads on ordering, there are two ways to know if you can order:
1) Watch for the email from Ford (keep checking your spam/junk folders, just in case)
2) Check your online reservation for the "Ready to Order" button. Here's how it looked on my iPhone:

 

[HellBoy]

^^^^^ hmmmmm you can in fact order directly from the dealer - that's what I did...I didn't have to come in, did it all over the phone with them.

 

[ChasingCoral]

^^^^^ hmmmmm you can in fact order directly from the dealer - that's what I did...I didn't have to come in, did it all over the phone with them.

I did my entire order on my iPhone. I did call the dealer the next day to have him "accept" the order.

 

[JHuesmann]

As indicated in a couple of other threads on ordering, there are two ways to know if you can order:
1) Watch for the email from Ford (keep checking your spam/junk folders, just in case)
2) Check your online reservation for the "Ready to Order" button. Here's how it looked on my iPhone:
View attachment 1191

Thank you very much! That's what I have been doing - checking both my email box (including Spam filter, etc.) and my Ford Online Reservation page... multiple times a day. LOL That's why it seemed strange to get that call.