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Discussion Starter · #1 ·
HI folks: I made a reservation 11/21, ordered 4/22 and in Oct 2022 my dealer helped me convert my order to a 2023. I still don't have a build date according to the ford website. Since I converted my order, I can't get through to my dealership and no one returns my calls. I'm in a rural area and am considering switching dealers. But I would likely switch to another rural dealership. Any thoughts/suggestions/feedback or info about your own experiences?
 

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Tesla Y, Cadillac ELR, Rivian R1T, Chevrolet Spark EV
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HI folks: I made a reservation 11/21, ordered 4/22 and in Oct 2022 my dealer helped me convert my order to a 2023. I still don't have a build date according to the ford website. Since I converted my order, I can't get through to my dealership and no one returns my calls. I'm in a rural area and am considering switching dealers. But I would likely switch to another rural dealership. Any thoughts/suggestions/feedback or info about your own experiences?
Once you have ordered, you cannot switch. Did they go out of business? Have you gotten in your car, driven down there and camped on the manager's desk till you get some answers?
 

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2023 Lightning XLT Grey - Tech & Max Tow Package 2023 Kia Sportage X-Line Prestige PHEV Dawning Red
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HI folks: I made a reservation 11/21, ordered 4/22 and in Oct 2022 my dealer helped me convert my order to a 2023. I still don't have a build date according to the ford website. Since I converted my order, I can't get through to my dealership and no one returns my calls. I'm in a rural area and am considering switching dealers. But I would likely switch to another rural dealership. Any thoughts/suggestions/feedback or info about your own experiences?
Give Ford Customer Care a call to see if they can give you some answers
 

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Just curious, How did you get to order in April when you reserved in November? Some people who reserved in May of 21 are still waiting for an invite. Did your dealership only get 3 reservations or something?

I couldn't even order through the dealership because lightning ordering is all online so maybe the dealership is confused about the entire process and now they're too embarrassed to tell you there was never an order placed. Did you pay the $500.00 deposit?
 

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Discussion Starter · #5 ·
Just curious, How did you get to order in April when you reserved in November? Some people who reserved in May of 21 are still waiting for an invite. Did your dealership only get 3 reservations or something?

I couldn't even order through the dealership because lightning ordering is all online so maybe the dealership is confused about the entire process and now they're too embarrassed to tell you there was never an order placed. Did you pay the $500.00 deposit?
I'm not actually sure. I got an email from Ford in March telling me that I was eligible to place an order. I did so in April, the day before my window to do so closed (trying to decide if I really had the $). So that was all online and not through my dealer directly. I just heard from Ford yesterday that I have a build date at the end of February.
 

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2022 Ford Lightning Lariat ER, 2019 Volvo S60 T5 R Design, 2018 Volvo V90 T5 R Design
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I'm not actually sure. I got an email from Ford in March telling me that I was eligible to place an order. I did so in April, the day before my window to do so closed (trying to decide if I really had the $). So that was all online and not through my dealer directly. I just heard from Ford yesterday that I have a build date at the end of February.
Congrats. You will like the truck.
 
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