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Broken chargers.

1228 Views 5 Replies 5 Participants Last post by  Voltz
Many on this forum are early adopters, and by the simple act of being here demonstrate higher than average involvement in the EV community. For those that have the time to do so, there is an important way you can contribute to this community.

Existing public charging providers have demonstrated an abysmal ability to maintain their chargers. Part of this I believe is our fault, the end user. I believe we could get more involved.

Talking to EV drivers, one of the things I often ask is what they do when they find a broken charger. Some call to report it, but unfortunately the majority tell me they simply go and find a charger that works.

It is important for us as end users to be calling these companies and reporting broken chargers. Taking a step further, I regularly check on the dcfc chargers closest to me, to see if they are working; even though these are not the chargers that I use. I regularly find chargers broken, call the companies and ask them to contact me when they are fixed. I have mixed results for sure, but I am noticing they are getting more responsive, and even recognizing me from prior calls lol. it does not cost me much time or electricity to swing by these places, and it makes my area a better area to travel through when more of these chargers are working.

Just food for thought.
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I use PlugShare to check stations, and I also report faults there. It’s a good and active community.
I appreciate people that report bad chargers on Plugshare. Also, I always appreciate seeing the good charges with vehicle type and charge rates, too.
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