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Discussion Starter · #1 ·
I got my invitation email to place my reservation. I placed my reservation and it went to the dealer (Damerow Ford in Beaverton, OR). I asked the dealer the next day for the purchase agreement. When they sent it, it had what looks like a bogus dealer rep name, customer name was crossed, and they wrote down with a pen a 5k markup on the printed agreement. Apparently once the order goes to the dealer, you can't change your dealer anymore. So I'm left with either excepting their markup, or losing my reservation and place in line. Does anyone know if there's a hidden option number #3? because this is ridiculous!!!
 

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I was able to see the amount in additional to the MSRP in the order before I placed the order online. When I talked to the dealer they said that is what the fee would be. Was this number disclosed in the online order portion for you? If not I would absolutely call Ford not the dealership on this issue.
 

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2021 Mustang Mach E First Edition, 2016 Nissan Leaf, 2003 Toyota Tacoma, F-150 Lightning Lariat ER
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I got my invitation email to place my reservation. I placed my reservation and it went to the dealer (Damerow Ford in Beaverton, OR). I asked the dealer the next day for the purchase agreement. When they sent it, it had what looks like a bogus dealer rep name, customer name was crossed, and they wrote down with a pen a 5k markup on the printed agreement. Apparently once the order goes to the dealer, you can't change your dealer anymore. So I'm left with either excepting their markup, or losing my reservation and place in line. Does anyone know if there's a hidden option number #3? because this is ridiculous!!!
Good news is Ford can still move your order.

You have two choices:
1. Find another dealer and get Ford to move you
2. Contact the dealer, well-informed, and make it clear you are calling their bluff. For this, you want to be ready with the name of a dealer who charges MSRP, the memo dealers were sent not to do pull this crap, Jim Farley’s statement this week that such behavior will impact their future allocations, and their option is either to treat you right or you will report all of this to Ford when you Resort to option #1. All of the information you need for this on on the site.
 

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2021 Mustang Mach E First Edition, 2016 Nissan Leaf, 2003 Toyota Tacoma, F-150 Lightning Lariat ER
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Good news is Ford can still move your order.

You have two choices:
1. Find another dealer and get Ford to move you
2. Contact the dealer, well-informed, and make it clear you are calling their bluff. For this, you want to be ready with the name of a dealer who charges MSRP, the memo dealers were sent not to do pull this crap, Jim Farley’s statement this week that such behavior will impact their future allocations, and their option is either to treat you right or you will report all of this to Ford when you Resort to option #1. All of the information you need for this on on the site.
Almost forgot: Also let them know they just were moved from the Nice List to the Naughty List. The largest Lightning Owner’s Forum now has them listed as charging a $7K ADM.
 

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Discussion Starter · #6 ·
I was able to see the amount in additional to the MSRP in the order before I placed the order online. When I talked to the dealer they said that is what the fee would be. Was this number disclosed in the online order portion for you? If not I would absolutely call Ford not the dealership on this issue.
The ordering was done on ford's website and not the dealer, so i couldn't see the dealers price on it. The better way to go about it is call the dealer before placing the order
 

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Discussion Starter · #7 ·
Almost forgot: Also let them know they just were moved from the Nice List to the Naughty List. The largest Lightning Owner’s Forum now has them listed as charging a $7K ADM.
Thank you for the response. I found out after talking to multiple people on Ford's side that you can only move your reservation. Once you configure and push the order button, they have (literally not built for this) no way of moving an order from one dealer to another. The problem for ford is that the reservation was converted to an order, which means the dealer "owns" it now. I was faced with giving up on it and letting the dealership win, cause they get to keep the car, or accepting 5k above MSRP. I obviously went with accepting the 5k, because the car will be valued more than that. But this whole thing is making it even harder for me to keep the car now. I'm more inclined to sell and get my money back, unless the car is a slam dunk.
P.S. I got the XLT with 312A package
 

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Discussion Starter · #8 ·
God damnit. That's my dealer too. I'm number 80 on their waitlist with a 5/20 res date. Hope you can pushback on this. Maybe I should just give up and change dealers now though...
Definitely discuss the price before ordering. Don't make my mistake and place the order, negotiate the sale price before placing the order online. I called Landmark and Gresham ford dealers, they both don't charge over MSRP. I got stuck with Damerow, because i placed the order and paid the deposit
 

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The ordering was done on ford's website and not the dealer, so i couldn't see the dealers price on it. The better way to go about it is call the dealer before placing the order
Dealer's price is on the website. If they have any authorized ADM it will show up there.
 
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The ADM being written in pen Seems shady. did you sign the papers after it was written in? Or did they modify a document AFTER you agreed to it? Whaa to stop them from putting a ‘1’ in front of the 5?
 

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Coral - are you saying the ADM would show up on the order on Ford's web site? I have a line item that says "Difference from total MSRP" with $0. Would the ADM be listed there?
My thoughts on this from what I've seen reading documents - it appears Dealerships have a screen they can go in and make price adjustments on a vehicle. This way when you go to order that pricing shows up either replacing the MSRP Ford puts in or shows along side of it, I'm not sure which. It seems the goal is for you however to know any adjustments or ADM your dealer is going to do at time of order, it would truly be up front.

The problem is the dealers don't add it there and why would they, Ford would then see for sure who is adding mark ups. So instead afterward they just print a copy of your order and hand write it. They keep it out of the systems.

A bigger question - why would Ford even give them a place like this - I guess I can see it if there are discounts being given, but it shouldn't allow markups. Either way - if they do it hand written after the fact, they hide from the mothership on the ADM.

I'm not a lawyer, but my gut also tells me that printing the order and signing it would have little legal bearing, it is nothing more than maybe intent. To buy and truly agree on a price it must be on a MVPA - Motor Vehicle Purchase Agreement and that only gets filled in at time of sale when you are handing over money and getting the key to drive off.
 

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Discussion Starter · #19 ·
My thoughts on this from what I've seen reading documents - it appears Dealerships have a screen they can go in and make price adjustments on a vehicle. This way when you go to order that pricing shows up either replacing the MSRP Ford puts in or shows along side of it, I'm not sure which. It seems the goal is for you however to know any adjustments or ADM your dealer is going to do at time of order, it would truly be up front.

The problem is the dealers don't add it there and why would they, Ford would then see for sure who is adding mark ups. So instead afterward they just print a copy of your order and hand write it. They keep it out of the systems.

A bigger question - why would Ford even give them a place like this - I guess I can see it if there are discounts being given, but it shouldn't allow markups. Either way - if they do it hand written after the fact, they hide from the mothership on the ADM.

I'm not a lawyer, but my gut also tells me that printing the order and signing it would have little legal bearing, it is nothing more than maybe intent. To buy and truly agree on a price it must be on a MVPA - Motor Vehicle Purchase Agreement and that only gets filled in at time of sale when you are handing over money and getting the key to drive off.
Well said GDN, that's exactly what they did with me. They printed it and hand wrote the ADM. I also do worry about the sincerity of where they place you in their queue. If they say you're #5, what guarantees you that spot. Maybe your "Order Accepted by Dealer" status on Ford's website means your spot is locked in, i don't really know. Otherwise they can simply push the people who they managed to get most ADM from to production when the real allocation comes up.
 

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My thoughts on this from what I've seen reading documents - it appears Dealerships have a screen they can go in and make price adjustments on a vehicle. This way when you go to order that pricing shows up either replacing the MSRP Ford puts in or shows along side of it, I'm not sure which. It seems the goal is for you however to know any adjustments or ADM your dealer is going to do at time of order, it would truly be up front.

The problem is the dealers don't add it there and why would they, Ford would then see for sure who is adding mark ups. So instead afterward they just print a copy of your order and hand write it. They keep it out of the systems.

A bigger question - why would Ford even give them a place like this - I guess I can see it if there are discounts being given, but it shouldn't allow markups. Either way - if they do it hand written after the fact, they hide from the mothership on the ADM.

I'm not a lawyer, but my gut also tells me that printing the order and signing it would have little legal bearing, it is nothing more than maybe intent. To buy and truly agree on a price it must be on a MVPA - Motor Vehicle Purchase Agreement and that only gets filled in at time of sale when you are handing over money and getting the key to drive off.
Very interesting, thanks. I've called the 800# to complain about the ADM's and the person on the line was very apologetic and seemed genuinely concerned. She said she has been "referring all these complaints" to higher ups. It seemed clear mine was one of many complaints they had received. It may not do much in the short term, but I think Ford knows how annoying this is and how it will affect their sales.
 
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