I had the same issue and it was very frustrating. At some point, I realized that I had downloaded the wrong app. The correct one is named Ford Station Pro Setup. See pic below.I had no problems connecting the charger the ER truck is shipped with to the Truck or the FordMyPass App
But I want to use the Ford Charge Station App, Ford Charge Station Setup
Can't connect to it on my WiFi.
The label on the charger says the Charge Station ID is SWA*****
But on my WiFi network it says SW4*****
Its not finding it or there is a difference for some reason.
After downloading the correct app, everything else went through smoothly.