Side note, on the customer purchase order agreement (POA). Even Ford Motor told me to get one, as it’s the only way to guarantee no ADM. the Dealer can verbally say anything, but unless it’s written and signed by both parties before the purchase, the dealership holds ALL the cards. So, I knew I wanted to get a POA, but was concerned about the timing of it. The dealership wouldn’t print out and sign the purchase agreement until I submitted my configuration and $500 deposit after getting my invite to order. But at that point, when you submit the configuration thru the Ford portal, the dealership is then in control and can push the order thru without you signing anything. So, once you configure your truck thru Ford, your leverage is gone.
Luckily, I made enough of an urgency, and I don’t think greenway wanted to do the dirty deal by preventing Me from signing a purchase agreement, so they printed out and we signed the POA.
but there does seem to be the gap where the dealership says they can’t do a POA before getting the configuration from Ford, but once you do, they can proceed without your signature or issuing a POA for both parties to sign. I kept asking FoMoCo about how to proceed with this, and they kept answering the wrong question, saying the dealer could cancel the order at anytime. Ultimately, they couldn’t provide a clear answer to the issue, and I had to rely on the fact that my dealership didn’t want to go back on their word, and they didn’t. It might be a solution to a problem that doesn’t exist, but there is a gap to be aware of and just letting them know you want that signed POA to ensure no AdM before you move on is probably a good way to corral in a rogue dealer.